Same here. It used to happen occasionally (started last fall), now its all the time. When it did happen occasionally, turning it off and removing the battery helped a few times, but that may have been coincidence since I don't see why that would have any effect.
I know how to fix the Zoom problem but not giving it away free. It's not easy, you need special tools and it;s not a software problem. This includes certainCanon Elura, Samsung and Panasonic Camcorders. I can fix them here but will not front shipping. How do I handle this?
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First off I don't condone or advise hitting an electronic device but, from the advice of another post I did it and it worked. It shouldn't have but it did. I hit the bottom of the camcorder with the palm of my hand and it worked perfectly afterward.
What kind of camera do you have? Normally, if you turn on the camera, the zoom comes out and you can always unzoom it. Zoom should be flat when the camera is off. If the zoom stays out even if camera is off, it could be a power issue or you just need to charge the battery
My zoom problem was a combination of the software and hardware when it came to the neutral position for the zoom slider. When the camera is first turned on, if the physical zoom slider (hardware) is in the neutral position (you are not touching it) the camera software does nothing, but if you are pushing the physical zoom slider when you turn on the camera, the software resets the "zero zoom" position into memory. The solution to my problem was to push and hold the physical zoom slider towards the wide position and the software realize reset the "zero zoom" neutral position. This may take a few tries to get it right (if you over compensate, do the opposite and push the slider towards "T" when you turn it on), but I hope this will solve your problem and save you a few bucks.