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Disconnect the power cable from the back of the Lexmark X5150.
Leave the power cable disconnected for 30 seconds.
Reconnect the power cable and switch the printer on again.
When the printer powers up, you will need to select the desired settings.
If this does not resolve the problem
You need to check the encoder strip on the printer. This is a clear
strip running the length of the printer, above or behind the cartridge
carrier.Its a transparent plastic strip ..Please be very careful with strip if its broken then printer will not work...
Switch off the printer using the power button.
Disconnect the power cable from the back of theprinter
Leave the power cable disconnected for 30 seconds.
Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
Take out both cartridges.
Place an index finger on the encoder strip on either side of the cartridge carrier.
On the back of the cartridge carrier, there is a small slot that
the encoder strip fits into. Slightly push the encoder strip down and
then back up to get it into the slot.
Lightly press the strip first to the rear and then forward, if necessary.
Clean the encoder strip with a dry tissue. Also clean the contacts of the printer
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Refer to this article from the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. If error continues even after following the steps, contact Lexmark technical support for additional assistance. Thanks.
Dell A960 All-In-One InkJet Printer Error 0502 and 0504 Hi there On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error. Myself I would put a little bit of oil after on a cloth and wipe along the bar. Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
Clean the rollers that the cartridges run on with a non-lint wipe (i use non scented baby wipes for all my printer work. The printer should now run fine. cheers lilacgerry xxx
Here is a link to the error code that you are receiving and it includes a troubleshoot.
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&dl=true&docid=3448BE8E41616B39E040A68F5B28300D&journalid=18CBB4A8572211DCAEB7A5F38B3D0A57&l=en&s=dhs
Hope this helps:)
Jason
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