Instruction just purchased a nano g4 but have vewry few instructions with it as this is my first ipod i would lkie to get more as having problems setting it up

Make sure the headphones are fully inserted. If the problem persists try a different set of headphones. If the problem is there with the second set then you have a defective jack and should return the nano.

see http://support.apple.com/manuals/#ipod

Have you already attempt the five r's of iPod trouble shooting?

Reset To reset your iPod:

• 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
• 2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
  Tip:
  • If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
  • If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

Retry Retry your iPod with a different USB port on your computer, not a USB port on your keyboard or hub.


Restart Restart your computer, and make sure that you have the latest software updates installed.
Note:

• To update your Windows software, select Windows Update from the Tools menu of Internet Explorer.
• To update your Mac OS software, select Software Update from the Apple menu.

Reinstall

• To update and reinstall your iPod software, first download the latest version of iTunes.
• Next, open the new version of iTunes and connect your iPod to your computer.
• Select your iPod in the source list and click "Check for Update" under the Summary tab. iTunes will check to see if your iPod needs to be updated and perform the update for you.

Restore

• Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.

How to restore your iPod:
For Windows:

• 1. Make sure you've reinstalled the latest version of iTunes.
• 2. Open iTunes, and then connect your iPod to your computer.
• 3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.
• 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
• 5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
  • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
  • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
  • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
  • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
• 6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
• 7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
• 8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

It may be that you need a new battery as well. If the above steps did not resolve your issue, I would recommend looking into www.rapidrepair.com for further assistance with this issue. They have batteries as well as step by step guides on replacing them

i asked 4 help where do i find it seems lkie all u want to do is sell a service correct

Apple iPod is Locked

There is only one way - and it will erase all your songs (applies to most models, not just Nano):

If you lock your iPod nano screen and can’t unlock it
Normally, if you can connect your iPod nano to the computer it is authorized to work with, your iPod nano automatically unlocks. If the computer authorized to work with your iPod nano is unavailable, you can connect iPod nano to another computer and use iPod Updater to restore your iPod software. See the next section for more information.
If you want to change the screen lock combination and you can’t remember the current combination, you must restore the iPod software, and then set a new combination.
Updating and Restoring iPod Software
You can use iPod Updater to update or restore your iPod software. Apple periodically
updates iPod software to improve performance or add features. It is recommended that
you update your iPod nano to use the latest software. You can also restore the software,
which puts iPod nano back in its original state.
- If you choose to update, the software is updated, but your settings and songs are not
affected.
- If you choose to restore, all data is erased from your iPod nano, including songs, files,
contacts, photos, calendar information, and any other data. All iPod nano settings are
restored to their original state.
To update or restore iPod nano with the latest software:
1 Go to www.apple.com/support/ipod and download the latest iPod Update. The update
has the latest software for all models of iPod.
2 Double-click the software installation file and follow the onscreen instructions to install
the iPod update.
3 Connect iPod nano to your computer and open iTunes. The iPod Updater application
opens.
If you’re using a Windows PC and the iPod Updater application doesn’t open
automatically, you can find the updater by choosing Start > All Programs > iPod.
4 Follow the onscreen instructions to update or restore iPod software.
If you use the iPod Updater application and it doesn’t recognize that iPod nano is
connected to your computer, reset iPod nano (see page 45).
If you want to restore iPod software and you don’t have an Internet connection, you
can use the iPod Updater application that was installed on your computer when you
installed the software from the iPod CD.

-Tha Mp3 Doctor

There is only one way - and it will erase all your songs:

If you lock your iPod nano screen and can’t unlock it
Normally, if you can connect your iPod nano to the computer it is authorized to work
with, your iPod nano automatically unlocks. If the computer authorized to work with
your iPod nano is unavailable, you can connect iPod nano to another computer and
use iPod Updater to restore your iPod software. See the next section for more
information.
If you want to change the screen lock combination and you can’t remember the
current combination, you must restore the iPod software, and then set a new
combination.
Updating and Restoring iPod Software
You can use iPod Updater to update or restore your iPod software. Apple periodically
updates iPod software to improve performance or add features. It is recommended that
you update your iPod nano to use the latest software. You can also restore the software,
which puts iPod nano back in its original state.
â If you choose to update, the software is updated, but your settings and songs are not
affected.
â If you choose to restore, all data is erased from your iPod nano, including songs, files,
contacts, photos, calendar information, and any other data. All iPod nano settings are
restored to their original state.
To update or restore iPod nano with the latest software:
1 Go to www.apple.com/support/ipod and download the latest iPod Update. The update
has the latest software for all models of iPod.
2 Double-click the software installation file and follow the onscreen instructions to install
the iPod update.
3 Connect iPod nano to your computer and open iTunes. The iPod Updater application
opens.
If you’re using a Windows PC and the iPod Updater application doesn’t open
automatically, you can find the updater by choosing Start > All Programs > iPod.
4 Follow the onscreen instructions to update or restore iPod software.
If you use the iPod Updater application and it doesn’t recognize that iPod nano is
connected to your computer, reset iPod nano (see page 45).
If you want to restore iPod software and you don’t have an Internet connection, you
can use the iPod Updater application that was installed on your computer when you
installed the software from the iPod CD.

-Tha Mp3 Doctor

i forgot my ipod code
help me

First I would suggest you make sure the iPod is connected correctly, and that you wait until the iPod has finished updating.
If you are sure of that, you can always restore the iPod to it's original settings.
(I would also suggest that you are using the most updated version of iTunes)
But before you restore your iPod, there are a few steps you can take to try and fix this problem.
If you can’t download a song or other item to iPod nano 
The song might have been encoded in a format that iPod nano doesn’t support. The 
following audio file formats are supported by iPod nano. These include formats for 
audiobooks and podcasting: 
 AAC (M4A, M4B, M4P) (up to 320 Kbps) 
 Apple Lossless (a high-quality compressed format) 
 MP3 (up to 320 Kbps) 
 MP3 Variable Bit Rate (VBR) 
 WAV

The most common is to reset the iPod. To do this:

•  toggle the Hold switch on and off ( Set it to hold then turn it off again) 
  
• Then press and hold the Center and Menu buttons for at least 6 seconds untill the Apple logo appears.
  

If this does not work I would consider restoring. This means you will loose all your music,pictures, videos..ect. But from it sounds, you don't have anything on your iPod to loose.
update or restore iPod nano with the latest software: 
1 Go to www.apple.com/support/ipod and download the latest iPod Update. The update 
has the latest software for all models of iPod. 

2 Double-click the software installation file and follow the onscreen instructions to install 
the iPod update. 

3 Connect iPod nano to your computer and open iTunes. The iPod Updater application 
opens. 
If you’re using a Windows PC and the iPod Updater application doesn’t open 
automatically, you can find the updater by choosing Start > All Programs > iPod. 

4 Follow the onscreen instructions to update or restore iPod software. 
If you use the iPod Updater application and it doesn’t recognize that iPod nano is 
connected to your computer, reset iPod nano (see page 45). 
If you want to restore iPod software and you don’t have an Internet connection, you 
can use the iPod Updater application that was installed on your computer when you 
installed the software from the iPod CD. 

Follow those instructions from apple site.
from:
http://docs.info.apple.com/article.html?artnum=303633

Got a new iPod nano? This handy guide will help you do the following things:

1. Install iTunes
2. Connect and set up your iPod nano
3. Fill your iPod nano and iTunes with Music
4. Disconnect your iPod nano
5. Play your iPod nano
6. Learn more
7. Troubleshoot iTunes and iPod nano

turn hold button on and off, then press the menu and centre key at the same time to reset it. T