I have an RCA Digital Music Player and I cannot figure how to "unlock" it. It keeps saying "locked" and then "shutting down". Please help. Thanks, Pat G
I'm sorry that the player is displaying Locked and shutting down automatically. Based on the information you have provided, it seems that the issue is either with flash memory or the unit is locked by using the slide lock(hold). If you confirmed that the player is not locked using the slide switch, it should be an issue with the flash memory and it cannot be repaired by an end user. Also it is not worth to repair by sending it to RCA as RCA charges $55+shipping to fix this problem.
Hence according to my openion, it would be good if you go for replacement with a better model. This is in the case of out of warranty product. If the unit is under warranty, please contact RCA to setup a repair for the unit. Please click the following link to get the contact information to reach RCA.
http://www.rca.com/support/
Thanks for understanding. Please let me know if you require any clarifications.
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