DI-704P unit power problem?

Hello, I don't know if it's a power problem or a connection problem. Every time my internet drops out I go to the power pack of the hub that is connected to the power point and it is extremely hot. So then I unplug and cool it a little and then connect to power point again the internet works fine. Is this a power pack over heating problem? Or is this internet connection problem? Any help would be greatly appreciated. Thank you very much for your time.....

Kim Kim Feb 09, 2007

Hello,

Thank you for that but I have tried the reset button and it really doesn't make that much of a difference at all.

I really think it's the plug that overheats.

And if it is the plug that is overheating then not sure if the service provider can do any thing? It's Telstra.

Any ideas any one please?

Thank you for your help.

1 Answer

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624 Answers

Unplugging the router resets it, I don't realy think its a power problem. The power pack contains a transformer that steps down (reduces) the power from 115V down to the 12V (or so, I don't really recall any more) the router uses. The byproduct is heat which can range from warm to uncomfortable to the touch. It?s not uncommon to have to reset your router and/or cable modem on some basis. At one time I had a DI-704 and had to reset it on a weekly basis to reestablish my Internet connection. At the time I thought it was my router but later it turned out to be a problem with my access provider supplied modem. How often are you having to power down the router? Who provides your access?

Posted on Feb 06, 2007

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