At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
I turned the power on, the power lite is solid green, but the monitor screen is black. It will not turn on.
I dropped my 5570z on carpet... the computer continued to work and then just stopped
It will now NOT power up or charge when plugged in ...
More than likely the Mother board suffered damage and isnt working. Or the Screen broke and its on but you just cant see anything.
Try hooking an external monitor to it and if it comes on then you know the screen needs to be raplaced.
Since its not ppowering up at all though, the board is probably a gonner in which case you will need to replace it, it may be cheaper to buy a new laptop.
If you do, keep the Hard Drive and RAM from the broken one as they are probably still good .
Good luck and let me know if you have any other questions
This laptop can have some problem with the motherboard adn the power supply, you can try to open it up and check the internal parts or take it to a service center for repair....
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hello, have you tried reseating the memory, taking out memory and installing another? It could be a faulty memory module and if it isnt that sounds like the graphics processor on the motherboard is faulty. That requires advanced soldering skills. Hope this helps. Chat Live Remote Support Facebook
A blacked-out screen doesn't necessarily indicate a broken monitor. If the computer has run out of charge or is in hibernation or sleep mode, if the screen is too dark, or if the display cable has come disconnected from the motherboard, the screen may appear black or fail to turn on. To fix a blacked-out laptop screen, troubleshoot the screen settings, check the LCD connector and see if the computer is awake and receiving power. Touch the touchpad or move the external mouse to see if the computer is asleep or hibernating. If the computer fails to respond, press "Enter" on the keyboard. Press the power button if the screen remains black.
Confirm that the power indicator light, found at the front of the computer or above the keyboard, is glowing solid green or blue. Confirm that the power adapter is plugged into the computer and into a wall outlet. Confirm that battery indicator light is glowing solid green or blue. Hold down the "Fn" key. Press the up-arrow to see if the screen brightness increases. Some computers also use the "F6" or "F7" keys to increase screen brightness. Hold down the power button for 10 seconds to turn off the laptop. Remove the AC adapter from the computer, close the screen, and then turn the PC over. Slide the battery latch to eject the battery. Pull the battery out of its compartment. Turn the computer back over, open the lid, and insert the edge of a flathead screwdriver or other flat, solid object beneath the bezel above the keyboard. Wedge the edge of the keyboard bezel off of the top cover. Work your way along the edge of the keyboard bezel to loosen it. Pull the bezel off the laptop. Trace the cable coming from the laptop screen to the connector found beneath the bezel. Reconnect the display cable to the motherboard if the cable has come loose from the connector. Line up the tabs on the bezel with the slots along the top of the keyboard. Insert the right edge of the bezel into the gap above the keyboard, and then push the bezel back in place. Turn the computer back on. If the laptop screen is still blacked out, connect an external monitor to the video port on the side of the PC to confirm that the video card isn't defective. If the external monitor works, the LCD screen could be broken. If the monitor doesn't work, the motherboard or video card might need to be replaced.
Turn your computer off. Make sure both cords from monitor are plugged in. Make sure you have pressed any required "on" button on front or side. Try your monitor on a friend's computer.
Tell us whether or not it worked there and what kind of monitor it is.
I replaced my screen on my 5570z, i purchased it off of ebay for 130.00 shipped, but make sure you check out there feedback, and make sure they have a ZERO dead pixel return policy. Some are sneaky and will not let you return it if you have less than 3 dead pixels.
Try Screen switch function to switch from Internal screen to External monitor to Both. Normally FN + F4 (on Compaq or FN + F7 on Lenovo check the Function symbols on your Keyboard: allow few seconds after command to refresh configuration. try Safe mode also. to check if display shows in VGA format.
×