Hi- we were watching our 50" Zenith Z50PX2d and the picture went funny, popped, then went black. When we turn it back on the green light blinks 3 times, the tv pops, and the light goes red. We no longer get any picture or sound- just all black. Are we screwed? Is this a big (expensive) problem? Thanks
I had Zenith 50" Plasma, popped loud no picture. Called Circuit City no help at all. Called Zenith and they agreed to pay for parts only. They recommend replace all 4 boards. Then will elimanate prolem if replace all 4 boards. They sent work order to local tv repair shop. I would have rather it didnt cost me anything. However, the 4 boards are over 1,000.00. So I can pay for the labor. I will never buy anything from Circuit City again. And they wonder why they are struggling? Hope this helps.
Zenith customer service number 1-888-393-6484
I recently had the same problem as well. I called zenith/lg and I bought this model in Jan of 2006. The lady on the phone said they are well aware of the problem. She asked me to have a copy of my receipt faxed over from best buy and then she'll set me up with their repair center. I was barely on the phone with her 10 min. The repair center is coming out next week to fix the tv and all parts/labor are being covered.
This just happened to my Z50 yesterday...10 days after it came back from the repair shop! The first repair was for the "popping" problem where the tv makes a loud pop and the screen goes black. This took 6 weeks to get fixed. For this new problem the repair center is getting hold of LG to find out what to do. I am also calling them because I see this is a major problem that people have been experiencing out of warranty. The first customer service rep told me I was out of luck but I am not accepting that answer. Good luck, we'll both need it.
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Alright- Here's a follow up on what happened: This happened 1 month out of warranty. Zenith wouldn't take it because it was out of warranty. They directed us to a Zenith repair center. They looked at it and to get it repaired it would cost at a MININUM $1,000 (he estimated $1,600 on our case) and he said plasmas are incredibly hard to repair because of a rig needed to repair it and not to many shops had this rig PLUS it's inpossible to find plasma boards and parts. He also added that a lot of plasmas are dying and he considered plasma tv's "disposible technology".
My solution? I got rid of my 55" plasma and bought a 47" Samsung LCD tv...with a nice 4 year extended warranty. I have completely lost faith in plasmas. Hope my experience helps others.
I heard a loud pop & then no picture. I get sound & can change channels.
Green light blinking.
Bought at Circuit City-Jan. 2006.
I couldn't believe I found this site. Same TV & same exact problem.
What can I do?
Thanks
tv screen went black and audio quit, power light blinking. unplugged waited 5min repluged, no help
My 50" tv quit working and on the front of my tv at the bottom where the on and off lights are, I have a blinking green light 3 times and a blinking red 3 times, is this a code telling what the problem is ?
no picture, no sound, greenlight blinks 3 times red light 2 times
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