Question about Zenith Z50PX2D 50 in. Plasma HDTV
Hi- we were watching our 50" Zenith Z50PX2d and the picture went funny, popped, then went black. When we turn it back on the green light blinks 3 times, the tv pops, and the light goes red. We no longer get any picture or sound- just all black. Are we screwed? Is this a big (expensive) problem? Thanks
I had Zenith 50" Plasma, popped loud no picture. Called Circuit City no help at all. Called Zenith and they agreed to pay for parts only. They recommend replace all 4 boards. Then will elimanate prolem if replace all 4 boards. They sent work order to local tv repair shop. I would have rather it didnt cost me anything. However, the 4 boards are over 1,000.00. So I can pay for the labor. I will never buy anything from Circuit City again. And they wonder why they are struggling? Hope this helps.
Zenith customer service number 1-888-393-6484
Posted on Apr 24, 2008
I recently had the same problem as well. I called zenith/lg and I bought this model in Jan of 2006. The lady on the phone said they are well aware of the problem. She asked me to have a copy of my receipt faxed over from best buy and then she'll set me up with their repair center. I was barely on the phone with her 10 min. The repair center is coming out next week to fix the tv and all parts/labor are being covered.
Posted on Jul 15, 2007
This just happened to my Z50 yesterday...10 days after it came back from the repair shop! The first repair was for the "popping" problem where the tv makes a loud pop and the screen goes black. This took 6 weeks to get fixed. For this new problem the repair center is getting hold of LG to find out what to do. I am also calling them because I see this is a major problem that people have been experiencing out of warranty. The first customer service rep told me I was out of luck but I am not accepting that answer. Good luck, we'll both need it.
Posted on Feb 05, 2007
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