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Question about Maxtor 300GB ONE TOUCH 2 USB2- 7200RPM 16MB (E01E300) Hard Drive

1 Answer

Won't register on another WinXP computer; now won't register on original.

Drive was working with my notebook and I transferred all of my photo library to it. I wanted to use the library with my backup computer so I turned the drive off and physically moved it to the other computer. When I plugged it in and turned it on, I saw a blip in Explorer but it would register. Went to Control Panel/System/Device Manager and it said all is well. But still the drive would register when I turned it off and on, unplugged the USB2 and plugged it back in, tried other USB2 ports... nothing. I then returned the drive to the notebook and now it won't register there. This is the second Maxtor drive that demonstrated this behavior. Maxtor told me to return the other and they'd replace it. Doing so will cause permanent loss of my photo library which is quite valuable to me. Any suggestions?

Posted by Stuart Lichtman on

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1 Answer

John Anderson

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If you cant get access to the drive the only option is to send it back to maxtor but they are able to retrieve data from the drive but they usually charge you as i have done it for customers before. afraid i dont think theres any other option unless you can get the machine to register it.. All the best John

Posted on Mar 03, 2007

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