Question about Kenmore 3.8 cu. ft. HE3t Front Load Washer

Kenmore Elite HE3t Front Loading Washer

I ran a cycle before bed and the machine seemed to run forever. This morning I found the door won't unlock. The "controls locked" button is lit. I attempted to run another cycle to clear the problem and found the drum doesn't turn and the motor sounds aren't the same as usual. Unplugging the machine does not correct the problem. I have a repairman coming in the morning. I have no idea what is wrong or how much repairs will potentially cost. Question: Would it be reasonable to spend $280 for a one year extended warranty that will cover the cost of the repair I have scheduled or is the warranty cost too high in relation to what my repair bill will likely be outright?

1 Answer

prem mathew

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1,294 Answers

Try holding 'end of cycle' button for 3 seconds. If not........

Door Lock Mechanism broken or removed from the door
Check Door Lock/Switch Assembly
Check the wire harness connections to the door Lock/Switch Assembly and Central Control Unit (CCU)
Door Lock/Switch Assembly Failure

If you get the door to open try some WD40 on the door mechanism, not on door, and open/close a few times. "Plug should be off the wall" when trying this, and tinkering inside machine, caution.

Posted on Mar 13, 2009

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Hello and welcome to FixYa

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