Question about SanDisk Sansa e250 MP3 Player

Frozen on Refresh Database

My mp3 player was working just fine, and then I tried to upload a bunch of new songs onto the player and only a few of them actually went on. So I deleted everything from the player and re-uploaded all my music. When my mp3 player is attached to my computer, all the songs appear in the music folder of the player on my E: drive. However, when I disconnect my mp3 player, only half of them seem to actually be on the mp3 player. Then, the mp3 player froze up on a song. I was able to turn it off, reconnected it to my computer, disconnected it, and now it's frozen on the Refresh Database screen. This is getting very frustrating!

mistr Nov 12, 2007

refresh database fail comes out and it wont let me add any songs. it just frozeup on me .I've tried to wipe out everything and start new and itjust tells me it fails to refresh.
Anonymous Feb 02, 2008

well my mp3 was working fine i mean i was listening to a song and then it froze and i tried to put it back to menu and it couldn't work so i was like ok thats weird and then i went on fixya and they told me to press on the off button and held it there like they told me and it turned off and then i went to turn it on and it did but the screen wouldn't come on . so i was like okay this is freaky.

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9 Answers

Take out the four screws on the back and pop out the battery then put it back on. Make sure you synced the songs properly. Add to the problem how you added your songs and I might be able to help.
Good Luck

Posted on Feb 29, 2008

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