Question about Sony NW-E507 MP3 Player

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Mp3 player stuck on hold

During a workout it got wet w/ sweat, I removed the plastic outer case to allow it to dry out. At that time nothing seemed to function. I did a "reset" and plugged it in the laptop, It did not recognize it. It let it dry overnight, It now is reconized & I can see all the music on "sonic stage". But it is still stuck on hold. No matter how many times I move the mechanisim out of hold & try to advance either a song or a group , no luck. I am currently charging it to see if that does anything different. Any ideas out there? I guess the next stop is back to the Sony store for a fix.

Posted by Tom Kerestes on


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I am having the exact same problem. During a workout it got wet while sweating, I removed the plastic outer case to allow it to dry out but it is still on hold and stuck there. Did anyone figure this out? Sony will exchange it for a refurbished one for $121 or repair it for $101. I only paid $90 for it. I guess I will buy on Ipod next time.

Posted on Mar 29, 2007


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Give it a good dry, and try to shake out as much water as possible, after removing the batteries (if the batteries are removable).
Now place it in front of a heater that has a fan, or give it a few good goes with a blow dryer, this will be more effective if you can remove the case of the player.
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If it still doesn't work after this, it's probably dead I'm sorry.

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Before you remove the DVD player cover, try turning the device off and then back on to see if the disc will come out after the machine has rebooted.
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