Question about Garmin StreetPilot C330 GPS Receiver

PC can't communicate with GPS unit for initial map load

Repeated tries to load maps on new unit get problem message re communicating with PC (Compaq Presario). Garmin help desk sent email telling me to be sure I'm plugged into a USB on rear of PC (I am), then sent email telling me to check my chip set. When I look at USB controllers in device manager it just lists "standard enhanced PCI to USB host contoller" and "standard open HCD USB host controller", no brand name of chip set. Garmin's email said I may need to buy a new chip set (I don't even know what that is), e.g. Syba NEC & install in my PC. Any suggestions will be appreciated. Thank you!

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It will NOT show up under USB controllers. It should appear as "GARMIN Devices" in your device manager. Mine is right under Floppy disk drives. Do other USB devices 'bong' up when connected and 'bong' down when taken off? Of course you have to have your audio on for that. The GPS should 'sound' just like any other USB device when attached or taken off. I find that GARMIN help is of no use. Forums like this have helped me far more.

Posted on Mar 03, 2007

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PC can't communicate with GPS unit for initial map load

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PC can't communicate with GPS unit for initial map load

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