If the fill and drain functions correctly, AND the spin cycle works correctly, AND the cycle itself starts and completes correctly, the problem being that the back and forth motion of the agitator starts the loud grinding noise, it will likley be broken gears in the transmission. The single most expensive part in the washing machine.
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the agitator is held by a bolt with a 7/16 drive nut located inside the middle of agitator from the top downward? however by ur description sounds like maybe u have bad bearing in the hub? the cam dogs in the agitator dont usually make any noise especially when bad they just dont allow the agitator to move or catch the groves to agitate. The grinding could also be coming from something stuck inside the tub or on its outside and thus is hitting the wall lining and makes a screeching scraping sound, Ive seen this several times, a bra wire, or loose coin or key, etc
sounds like you have a broken lid switch on the washer, maybe someone slammed the door or placed or stood on top of the washer, a broken lid switch won't allow washer to go into spin mode is a safety device so if is on spin cycle an someone sticks their hand it the machine stops an not breaks your hand.
My washing machine fills up fine, but then when its time to start aggitating and spin's it makes like a metal on plastic grinding noise, We would like to try to fix it ourself but have no idea which part it is. Could you please HELP?
it could be the direct drive coupling that connects the motor to the transmission. fill it up with water and see if it will agitate, if it will NOT agitate then it is a good chance that this is the problem.
worse case scenario is the transmission is bad, but this is unlikely.
Looks like the bearings may have failed. TURN OFF the POWER and try and rotate the agitator/tub by hand. If it is jammed you should investigate why. Possibly caused by bearing failure or something wound around spindle.
Take care and do not attempt to investigate the problem without first disconnecting from the mains!
If your washer fills, agitates, drains, but will not spin, the likely cause is the gear case (transmission). A new gear case can run about $200 just for the part. With labor, this could be a bit expensive to repair. I hope this helps you some.