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There is a slide button thing on the side of the phone right above the volume up and down keys. Its a switch, either red or black. when the switch is over so it looks red, the phones sound is totally off, and then you switch it back to black, you have your ringer sound again.
Here is your answer and I have to give credit to Sprint for pointing me in the right direction....for once. Go to www.palm.com/support and then on the search tab in the top right corner, click on it and enter 4335, that brings up the download for a ringer.cab file. There are two ways to do it. I went through the internet on my palm for this and ran it staright from the site and believe it or not, I now can here my phone ring again. If only I could get help with the volume on the windows media player
Taking the battery out to switch your phone ON/Off can cause serious problems. -------------------------------------------
To receive calls, your phone must be on.
This is different from having only the screen turned on (see Turning your phone on). When your phone is off, your calls go to voicemail. To see a picture of the person calling you!
Learn how to assign a caller ID picture in Assigning a caller ID ringtone. If music is playing when a call arrives, the smartphone rings softly. You can answer the phone as you normally would. The audio pauses during your call. To answer a call, do one of the following:
• Press Phone/Send .
• Press Answer (left action key).
• If the headset is attached, press the headset button.
To ignore a call and send it to voicemail, press Menu (right action key) and
select Ignore or press the Power/End key. -------------------------------------------
Waking up the screen and turning it off. Wake up the screen and leave the phone turned off when you want to use only the organizer features of your smartphone, for example, when you’re on a plane and want to look at your calendar. You can also turn off your smartphone’s screen without turning off your smartphone’s wireless features. You can turn your screen on and off by pressing Power/End.