I have been trying to find a way to download the instructions for a Samsung YH-920GS the response I had in my general request was unintelligible! I am a total technaphobe, so any help would be appreciated. ps I bought player second hand,that is the reason I did not have the instructions. Thanks in advance Andy

Hi adekeyej...
Go to the following webpage and download your firmware for your YH-920gs.
This download my solve your other problem with the HDD.
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Bud
http://www.samsung.com/us/support/owners/product/YH-920GS

Hi amaramba5

Sorry I cannot help you better, but you did not include any model number in your request.
Go to the following webpage and you can put your info into the search.
Go to the TV/AV button and follow the instructions to download what you need.


http://www.samsung.com/ca/support/download/supportDownloadMain.do

If this is your model:
http://download.cnet.com/YH-920-GS-Mass-Storage-Device/3000-18493_4-70806.html
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there is problem with the utility files of my digital audio player

garet disck intall

http://www.samsung.com/us/support/troubleshooting/troubleshootingGuidesList.do?dType=D&vType=L&prd_ia_cd=03040100&model_nm=YH-920GS

http://www.samsung.com/us/support/faqs/supportFaqList.do?group=&type=&subtype=&model_nm=YH-920GS&dType=D&mType=UM&vType=R&prd_ia_cd=03040100&acc_ia_fl=&disp_nm=YH-920GS

http://www.samsung.com/us/support/faqs/supportFaqList.do?group=&type=&subtype=&model_nm=YH-920GS&dType=D&mType=UM&vType=R&prd_ia_cd=03040100&acc_ia_fl=&disp_nm=YH-920GS

i have lost INSTALLATION CD for SAMSUNG DIGITAL AUDIO PLAYER YH-820MW. can you please send me a link to download the software for my pc.

try new power plug before u would have to take it in get new main bord in it thx nick

I have had my player since Xmas 2004 and it has been completely useless since about Jan 2005 - I had exactly the same problem. I tried everything and Samsung were useless too ("turn it off and back on again"). None of the software patches etc on their website worked, but I recently just found it in a box and thought I'd give it another go....

So, what worked for me was to plug it in to my computer and although a bunch of error message come up I can still see it in the 'my computer' folder. Right-click the icon and click 'format'. Leave it as FAT32 and all the other settings the same too, but click the 'quick format' checkbox (or whatever it says in English - I'm running the Spanish version of Windows). This will completely wipe the thing clean, so make sure you have a copy of any music files etc currently on there...

Then go to the Samsung website, then 'support'. Enter the player you have and it will take you to the downloads page. Click the 'Firmware tab' then download the file called " YH-920GS YH-920 System files (ver.1.0)" Once you have downloaded that just open the folder and copy and paste all the files onto the empty mp3 player via 'my computer'.