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Question about Philips HD4651 Electric Kettle

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There seems to be a loose connection between base and bottom of kettle . At first I could press down on the pot and it would start heating . Now I can

Posted by sandykazi29 on

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Jerry Greenberg

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If it uses a detachable base to the kettle tank with electrical contacts, sometimes the base or kettle connector must be replaced. You will need the proper tools and wire connectors to be able to replace these parts.

Technically speaking... These are not worth servicing.

Jerry G.

Posted on Jun 26, 2012

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0helpful
1answer

Kettle is not working. Totally shut off, no lights, no heat , nothing. Kettle only year old doesnt seem right to me that i am replacing a year old kettle. Appreciate you assistance. Mrs Nagy

Mrs Nagy, they do not make things like they use to, it is getting quite common for small appliance to break down after one year, you would almost swear it is built into them to garnade after warranty is up.
the most common problem, the electric cord itself breaks either at the plug or at the entry point at base of kettle, do a wiggle test on the wire to see if it makes a contact, just be careful of a shock hazard, do not do this if you see any bare wire at all.
press the helpful button,
2helpful
5answers

It beeps and the temperature light comes on but then it immediately fades and the kettle does not heat up.

I had the same problem after 2 years usage and found the problem to be the contacts between the kettle and base.
  • Unplug the base and using a very thin needle file clean the 3 contacts and centre pin carefully. These contacts are sprung metal, so be careful to apply slight pressure in a clockwise direction.
  • Next empty and upend the kettle, now use a fine abrasive pad (I used a piece of 'wet and dry' paper) and gently clean the surface of the contact rings.
  • Clean away all dusty residue, this should cure the problem.
0helpful
1answer

My kettle wont start. it seems the connection from the base to the kettle is not connecting. if I hold the kettle firmly down it will start but as soon as I take weight off the kettle it stops.

The contacts inside the base are carboned up and possibly misaligned. Take the base apart and clean the contacts with a nail file, check the alignment and correct if needed. Also clean the contacts on the bottom of the kettle. If you still have the same issue, open the base and inset a small piece of cork gasket material under the three contacts so they will not drop down when you put the kettle on top of the base. Don't make the cork pieces too thick or the kettle will not sit flat.
6helpful
6answers

Heating

Mine had the same problem. It ended up being the black box relay on the circuit board. I cut it open and it was rusted / corroded inside. It would click but it would not send any current to the heating coil. Not sure if you can get replacement parts from Cuisinart.
1helpful
1answer

Breville tea kettle won't turn on

anon.nick-20625 was right.

Opened the bottom of the kettle, not the charging base, using the three odd screws.

Found the white trip switch, which was a white line in the socket which connects the kettle to the charging base. Pressed it with a screwdriver and it came out more. Tested the kettle, works!

Hero
10helpful
3answers

"On" switch blinks, kettle won't heat

In case you are still watching this issue for a solution - I'm afraid my assessment of the company troubleshooting support and of this particular issue is that we are out of luck.
I have the same problem. Have downloaded manuals - very little information except for use...ie, don't get them wet.
I have contacted the company - they asked me for the same information I gave them in the original troubleshooting request...
We bought a new one - fortunately on sale at Target. The blinking light is the normal indication - lack of heat and boiling is the problem.
Our new pot boils on both bases...old pot clicks and then just sits there with a blinking light - the light should blink until the temp is reached.

I intend to return the old pot to Target and move on....I suspect there is a burned out coil but, it is too hard to troubleshoot and won't be able to be fixed.

I suspect that a better (more expensive) pot might have more durable coils...but, we'll see how long the new one lasts.
0helpful
1answer

Switch became totally loose and cannot be turned ON

you havent specified where the switch becomes loose and inoperable .......it is in the plug point or the base of the unit
if it is on the mains then change the point
it it is on the base of the unit ...
then give some padding to the base where the plug is connected then
it will start working////////
i hope this suggestion will solve your problem
5helpful
1answer

Damage to the bottom of Cuisinart cordless tea pot mod KUA-17

Even though there are no parts listed at the cuisinart.com website, the company does a few base pieces left in stock if you call them directly - 1-800-726-0190
2helpful
2answers

Switches off before full boil

Look under the kettle at the round circular connector in the bottom. Inside there is a small button that is depressed when the kettle is put on the base. If this is not pushed in far enough it will have problems.

The cause is that after some use the connector in the base plate collapses into the base by 1-2 mm This means the switch is not pushed in far enough.

My kettle had similar issues... I pulled the base plate apart (3 screws I think) and cut a round disk of plastic to lift the connector up by about 1-2mm and then reassembled the base.. No more issues

17helpful
5answers

Stopped Working!

Have had same problem several times. My fix was to remove the five screws on the underside of the pot and lube all the plastic linkage with WD-40. Apparently the linkage gets a bit warped with heat. The pot lasted about five years and today the switch contacts melted inside. I doubt that parts are available, so...
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