Camera switches itself off seconds after turning it on
When i press the power button the camera makes the noise of turning itself on, the lens pops out and then nothing. The power light goes off and it doesnt do anything. Please can someone help, I am going away on holidays tomorrow and need it to work....
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Power is fine, your case sounds like a jam or an obstruction by a foreign object in the lens (lodged between the extension barrels of the lens. This is an extreme situation and you need professional help, unless you are good at fixing things yourself.
If the lens is stuck inside the camera and you hear a motor noise - changing batteries will not help. This has happened because the lens barrel is jammed inside the camera. Unfortunately, you will not be able to repair that issue. If the lens is stuck outside the camera, slightly tilted, and you hear a motor noise; you might be able to save camera. First, only use good batteries (stay away from alkaline batteries - waste of money), go with Energizer Lithium or Duracell Power Pix (you will get your moneys worth and have less problems with the camera). Second, very GENTLY, pull the lens barrel up and in the opposite direction of the tilt (to make the lens barrel straight), you will hear a slight click sound - DO NOT PUSH ON THE LENS BARREL!!!. Put in the new batteries and the lens should retract.
The problem you are describing is a problem with a sensor inside the lens assembly. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $61 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
We see this camera often because the lens gets compressed some how and the plastic gears which drive it become damaged, this would be the "buzzing" noise you're hearing during power up. The camera is not passing its power up diagnostics and therefore it shuts down.
The lens is not cost effective to replace on this camera, parts and labor exceed a replacement units cost.
Hope this is some help. Good Luck