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Look for a gasket for the freezer on the main door of the unit. This model may not have a separate freezer door. If there are hinge pins for a freezer door and this is new, contact whoever sold it to you and report the damage. Otherwise try Amazon, eBay or Samsung to buy the missing part.
hello again, part 2 of the answer,the metal pan is the drain in the center of it is where the drain is blocked,the foam vents are the vents where the air from the freezer flows into the fresh food compartment,GENTLYclear that small hole so as not to puncture the tubing in the coil above it,or you will loose all the refrigerant(freon) an dthe ref, will be dead
On something like this what I recommend first is to remove the rear panel inside the freezer so we can inspect the evaporator. If the evaporator is iced up the unit will not cool properly & is a sign of a defrost cycle failure.
by the time you have bought/fitted new pipework to this unit you could buy a new one.(pipes are too thin to replace and "loy"(alloy putty)only works for a few weeks.tried it.......next time use an antifreeze spray.....
You problem lies in a blocked drain or a broken drain connection to the metal drip tray at the bottom of the freezer heat exchanger. You could try blowing the drain out from beneath the fridge, which is difficult as it is very hard to access. Alternatively you will need to remove the tray. This means you have to remove the contents of the freezer, remove the lower long white metal cover and blow out the drain. Then test the drain with a cup of water. If it leaks into the bottom of the freezer compartment you will have to remove the drain and epoxy the joint together again. Not a job for the faint hearted! JB