Epson Perfection 1650 Flatbed Scanner Logo
Earl Olson Posted on Feb 03, 2007
Answered by a Fixya Expert

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Epson Twain 5

I tried to uninstall Epson Twain 5 after I had tried to install it. When I first tried to install it I got a an error message that said "a installation support file could not be installed,the parameter is incorrect" also "the remote procedure failed" When I try to uninstall it I cannot because it tries to finish the install but fails. I am at a point where I cannot install or uninstall the program. Any help? Earl Olson

1 Answer

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  • Posted on Feb 05, 2007
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Earl, Make sure you disable all antivirus software before install or uninstall the drivers. You may need to do the same with any heavy-duty spyware or firewall. Once its installed turn all protection back on. You may need to unplug the scanner and start out fresh. Make sure you download and install the newest drivers from the epson site. http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp?BV_UseBVCookie=yes&oid=-10244&infoType=Overview Good Luck, Tim

  • Anonymous Feb 08, 2007

    You may want to run system restore. Restore the machine back to the time you first installed the drivers. When the computer restarts download the newest drivers from the epson site , turnoff the virus protection and try installing the drivers. Twain drivers are very sensitive and are installed deep in the system. Your virus protection is running to stop those threats.

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You need to download a "Twain Driver and Epson Scan Utility" from
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But before you start downloading the Twain Driver we need to delete
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Try this from "Tom's Hardware" worked for me!

1) RIGHT-CLICK on the MY COMPUTER icon and click on PROPERTIES.
2) Select the HARDWARE tab, then the DEVICE MANAGER button.
3) Remove the Epson Scanner from under IMAGING DEVICE and/or UNKNOWN and/or
OTHER DEVICES by RIGHT-CLICKING on it and clicking UNINSTALL.
4) Disconnect the USB cable and close all open windows.
5) Click on START, and CONTROL PANELS.
6) Double-click on ADD/REMOVE PROGRAMS. Highlight EPSON SCAN and click on
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7) Go to START, SEARCH, and ALL FILES AND FOLDERS. Select Advanced option
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8)Search for files where all or part of the file named is OEM*.* and a word
or phrase in the file contains EPSON. Search location should be set to
C:\WINDOWS\INF or C:\WINNT\INF.
9) Delete all files that are found if this is your only Epson product. If
you have another Epson product, you will want to open each individual file
and determine which files pertain to your scanner, and then delete only
those.
10)Go to START, SEARCH, and ALL FILES AND FOLDERS. Search for files where
all or part of the file named twain.log . Search location should be set to
C:\. Please delete the twain.log file and repeat the process for
twain001.mtx, twunk001.mtx and twunk002.mtx. and epfb5 and escndv

Now we need to remove specific references to the product in the registry:

1. Click on START and then RUN.
2. In the Run window type in REGEDIT.
3. In the upper menu bar click on FILE, then EXPORT.
4. In the window that comes up, SAVE IN should be set to DESKTOP.
5. In the FILE NAME section at the bottom of the window type in REGBACKUP.
6. EXPORT RANGE should have a dot next to ALL.
7. Click on SAVE.
8. Look in the column on the left and Click on the "+" sign next to
HKEY_CURRENT_USER
9. Click on the "+" sign next to SOFTWARE
10. Click on the "+" sign next to Epson
11. Look for a folder name EPSON SCAN or epson twain . Right click on it
and Delete it (if you don't see it, then don't worry about it).
12. If you see a reference to your Epson product model, right click and
delete it.
13. Click on the "-" signs next to EPSON, SOFTWARE, HKEY_CURRENT_USER to
close up this branch.
14. Click on the "+" sign next to HKEY_LOCAL_MACHINE
15. Click on the "+" sign next to SOFTWARE
16. Click on the "+" sign next to Epson
17. Look for a folder name EPSON SCAN or epson twain , Right click on it
and Delete it (if you don't see it, then don't worry about it).
18. If you see a reference to your Epson product model, right click and
delete it.
19. Click on the "-" signs next to EPSON, SOFTWARE, HKEY_LOCAL_MACHINE to
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DOWNLOAD

Please follow the steps below to download and install your scanner in XP:
1. Go to the website http://support.epson.com
2. Under the SCANNERS heading select PERFECTION SERIES and then your
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3. Under the Drivers & Downloads section select Windows. Download the most
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Reinstall

1) Double Click on the Epson1****.exe file that you downloaded to your
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2) Click OK, Unzip, and then OK again.
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4) Connect the USB cable to a different usb port on the computer. Windows
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  1. Uninstall your Epson and than disconnect it from your PC.
  2. Download drivers and other utilities suiting your Vista version (32 or 64 bit) from here: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58606&prodoid=56291067&infoType=Downloads&platform=Windows
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  4. Connect your Epson to your PC.
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On Epson Perfection 1250/165o series ,Twain error,component ICM-2, File Group EW-Profilew ,File <sxICCPath>,Error the filename,directoryname or volume label systax is incorrect.

jkatonah,

Power off the Epson. Your twain software did not install correctly.
Uninstall the software you installed for the perfection 1250.
Go to Epson's link listed below & download the twain driver.
Pick your operating system & choose the twain driver.

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=14548&prodoid=6464128&infoType=Downloads&platform=All

Re-start your system & try again.

Good luck & Thanks for using FixYa.
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