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Epson Twain 5

I tried to uninstall Epson Twain 5 after I had tried to install it. When I first tried to install it I got a an error message that said "a installation support file could not be installed,the parameter is incorrect" also "the remote procedure failed" When I try to uninstall it I cannot because it tries to finish the install but fails. I am at a point where I cannot install or uninstall the program. Any help? Earl Olson

Posted by Earl Olson on

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Anonymous

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Earl, Make sure you disable all antivirus software before install or uninstall the drivers. You may need to do the same with any heavy-duty spyware or firewall. Once its installed turn all protection back on. You may need to unplug the scanner and start out fresh. Make sure you download and install the newest drivers from the epson site. http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp?BV_UseBVCookie=yes&oid=-10244&infoType=Overview Good Luck, Tim

Posted on Feb 05, 2007

  • Anonymous Feb 08, 2007

    You may want to run system restore. Restore the machine back to the time you first installed the drivers. When the computer restarts download the newest drivers from the epson site , turnoff the virus protection and try installing the drivers. Twain drivers are very sensitive and are installed deep in the system. Your virus protection is running to stop those threats.

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Try this from "Tom's Hardware" worked for me!

1) RIGHT-CLICK on the MY COMPUTER icon and click on PROPERTIES.
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1. Click on START and then RUN.
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6. EXPORT RANGE should have a dot next to ALL.
7. Click on SAVE.
8. Look in the column on the left and Click on the "+" sign next to
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12. If you see a reference to your Epson product model, right click and
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13. Click on the "-" signs next to EPSON, SOFTWARE, HKEY_CURRENT_USER to
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18. If you see a reference to your Epson product model, right click and
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On Epson Perfection 1250/165o series ,Twain error,component ICM-2, File Group EW-Profilew ,File <sxICCPath>,Error the filename,directoryname or volume label systax is incorrect.

jkatonah,

Power off the Epson. Your twain software did not install correctly.
Uninstall the software you installed for the perfection 1250.
Go to Epson's link listed below & download the twain driver.
Pick your operating system & choose the twain driver.

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=14548&prodoid=6464128&infoType=Downloads&platform=All

Re-start your system & try again.

Good luck & Thanks for using FixYa.
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