Unable to print envelopes--printer grinds as it send the first envelope through without print, then prints the 2nd envelope, grinds as it sends a 3rd envelope through unprinted, then prints the 4th. After the 1st unprinted envelope goes through it sends an error message that we have an incorrect size paper, we hit ok and then it prints the 2nd envelope then sends the message again on the 3rd envelope, and so on. I've tried to print from excel and word with no success.
I have had this same problem and HP told me to make sure that the paper type is not set to automatic. For some reason this has worked the last couple of times when printing other than standard sizes of paper or envelopes.
Marglet, Turn-off and unplug the printer for a couple of minutes...there may be improper setting stuck in the printer memory. then plug it in and try to print the envelopes..if that doesn't work...Make sure there aren't any custom print settings causing this. Lastly...Try updating the drivers. Download the latest drivers from the site. http://www.shopping.hp.com/webapp/shopping/search/search_request.do?pageName=HP+printers_land Good Luck, Tim
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