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Question about Canon PowerShot SD100 / IXUS II Digital Camera

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Camera not turning on

Hi, My Cam IXUS II, 3.2 MP seems to not work in taking photo mode. LCD screen does not show up anything but in play mode LCD displays the photos which were taken before the problem. Is it a normal problem which can be solved at one's home or if lab is needed, can somebody point out to Canon Servicing centre in Bangalore. Thanks Chris

Posted by Chris Prasad on

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CameraR

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  • 4,738 Answers

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110

By the way, here's the info for India:
http://www.canon-asia.com/index.jsp?fuseaction=support&prod_type=image-phenomena_notice
http://www.canon-asia.com/index.jsp?fuseaction=contactus&prod_type=sales_service_in

Posted on Nov 16, 2007

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Problem

Two things to try...
A) If you have a card with some photo's on it then put it in the camera... Will the camera display the photos from the card in view/play mode? If so then the screen is working but the sensor in the camera may have died (the but that captures the image).
B) Try taking a picture with the camera (go through the steps to take one even though you can't see anything on the screen). Then put the memory card in a reader or a friends camera and see if the picture did get taken. If so then the sensor is still okay and the fault may be with the display.

If the display will show images from the memory card but doesn't show anything when in picture-taking mode but the camera does take pictures then the camera has a fault that isn't either the sensor or the LCD. It could then be an electronic failure or a problem with the mode selection switch.

Hope this helps to figure it out.

Cheers,
TS
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