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Question about SanDisk Sansa e250 MP3 Player

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Video and picture viewing problems

I have a sansa e270R and most of the video I upload turns out fine, but when I placed a episode of one of my shows (I used the converter so it wasn't that) on the player when I watched it the audio was about 37 seconds ahead of the video, I tried redownloading it but it turns out the same. The video plays fine on my computer. As for the picture, extra copies are downloaded and they are layered on top of each other when I view them.

Posted by Kellie Jones on

  • Kellie Jones Feb 06, 2007

    ur supposed to answer the question, not pose a new one

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ThaMp3Doctor

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Posted on May 26, 2008

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Its not playing videos

First step --
Download a PDF copy of the Sansa View manual. Here's a link:

http://www.google.com/search?client=ubuntu&channel=fs&q=sansa+view+manual&ie=utf-8&oe=utf-8

There are two likely reasons for the video not to work;
1) The software that runs your Sansa View, known as 'firmware', is outdated;

2) Your video requires conversion before you download it.

1) Firmware update?
Download a copy of the Sansa Firmware Updater from here:

http://kb.sandisk.com/app/answers/detail/a_id/4431

Start it on your computer, and follow the directions to update your Sansa View's firmware, if needed.

2) Download and install the Sansa Media Converter (SMC) from the same link above.
--Plug in your Sansa View to the computer, and run the SMC.
--Follow the directions to select your video. SMC processes one video at a time for upload into your Sansa player.

Another possibility - Try loading video from Windows Media Player 11;

From the manual, page 17--
"Your Sansa View player supports MPEG-4 Simple Profile up to VGA, H.264 Baseline Profile up to VGA, and WMV up to QVGA video formats.
That means you can simply drag and drop these files into the Video folder if you are using Windows Media Player 11."

Hopefully, that will help you get your videos in!
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When i turn on my sansa e270r it says"refresh database" but the bar wont move at all and i cant do anything

Having gone over a month without a response, I assume my suggested reset solved the problem.
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Pictures wont show up on sansa fuse when they are uploaded,videos won't work either

Use the supplied Sansa Media Converter program to convert pictures and videos. If you don't have the SMC, you can download the Windows version from http://www.megaupload.com/?d=3IPZO6Q0
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I tryed to download my picture on the sansa put it wont show it

does it show it on your computer, when you plug it into the USB?
if not, then attempt to re-upload it.
but of course, then again, the file may be incompatible.
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Problem with viewing pictures and videos

Use Sansa Media Converter for putting Videos and Photos in the appropriate format. See next page for the file formats that SMC is able to convert and further requirements:
http://kb.sandisk.com/app/answers/detail/a_id/32/related/1/kw/converter/r_id/101834

Download Sansa Media Converter [size 101 MB]:
http://mp3support.sandisk.com/sansa/SMC/

Manual for the Sansa View:
http://mp3support.sandisk.com/sansa/UserManual/VIEW/View_UM_English.pdf
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You need to use the Sansa Media Converter, supplied with the device, to convert pictures (and videos) to a format the Sansa can handle.
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The Sansa will only show photos and play videos from its internal memory, not the microSD card. You can put music on the card, but not photos or videos.
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I still haven't figured out what happened when it froze, but I solved the other problem... I just switched the options to "show hidden icons" for some reason those four folders were shown as hidden.
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