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You could try using your earphones with another device to see if they are working properly. For example, I think my earphones have a broken wire in them because when the earphone plug revolves up or down in the jack the sound cuts out. When I turn the plug around a little, the sound comes back. (I am sure you had the volume turned up :)
I think that your speakers are probably broken, maybe you should try installing drivers first, if this doesn't help you can jump to the conclusion that they really are broken.
Most often, the ear phone might be the problem.try getting a new ear phone preferable, one from another manufacturer,if it does the same way, the problem will be from the earphone port.
Try using the headset to listen to your iPod or MP3 player. Plug the USB plug into your Xbox or PC USB port, then plug the X1 green plug into the Headphones jack on your iPod or MP3 player. Make sure the master volume is up on the X1 (inline volume control box). Play a tune on the MP3 player. Do you hear the music? If yes, the X1 is fine. If no, you should contact Turtle Beach tech support and tell them about it.
Sounds like the beginnings of a rubbing voice coil in your MX160. Verify this by trying another set of headphones on your amplifier/MP3 player/etc. If the "scratching" sound disappears then your music source is not the fault. PLEASE REMEMBER...never turn music source volumes up past 60-65% (think of 1:00-1:30 on a clock face). If these setting are not loud enough, use a booster or move up to a unit with more audio output power. On a larger scale...How did I blow my 100 watt speakers with a 50 watt amp? It's easy....clip (overdrive) your amp....Glen
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