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Question about HP LaserJet 2605dn Printer

Hewlett Packard Laserjet 2605dn Printer: Error 79 after firmware update

After hp sent a recommended firmware update, I received a 79 error message and about every 15-20 seconds, it recycles and continues to give 79 error turn on and off machine. I have connected usb directly to computer and removed from power surge and plugged into a direct outlet. nothing seems to work to get it to return to a "ready" state. I've had this for 6 years and never had a problem with the printer before this.

2 more comments
Anonymous Jun 22, 2012

Unfortunately, I cannot attempt to reinstall previous firmware because I cannot get the printer to return to a "ready" status. I received several suggestions that the formatter board has gone bad. I just ordered a refurbished board ($49; new is almost $300!!!) and am waiting to receive it. I will provide an update once I replace the board. I really feel like HP should reimburse me and I will pursue that option.
Anonymous Jun 25, 2012

SOLVED - I ordered refurbished formatter board and installed. This did the trick; (so firmware blew out formatter board????) Printer is working (back in ready status and is printing). Lesson learned: if its not broken, don't fix it... I should not have downloaded new firmware without first checking to see if it causes problems for others; will not do this again.
fazaljuman Oct 25, 2012

thanks for your post, may I ask where you got the referb formatter board from? I would like to order one.
Its Me Mar 18, 2014

Same happened to me - wish I would have read your warning before... :-((( So, same question as fazaljuman had: were'd you get that formatter board from? Ebay? Surely not from HP. And what was the price? Guess I could buy a new printer as well ...

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HP has now admitted their firmware update causes an irreversible corruption in the formatter board. It is hard to get them to do this, but I understand they will repair at no cost if they can determine that you did install this update.

Posted on Aug 17, 2012

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Anonymous

821 Answers

SOURCE: HP LaserJet 2840 quit working when we were installing firmware update and power to building went off for a few seconds.

firmware corruption issue you will need to remove that printer from computer screen then reinstall it

then do firmware installation pre upgrade to stabilize(use cd or download of older version of firmware

once that's done then try the update again which won't work if old firmware is corrupted

Posted on May 17, 2012

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