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Kristin Zhivago Posted on Feb 02, 2007
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HP fax 1010 - receives on LCD but never prints fax

I cannot receive certain faxes. I need to get faxes from the home where my autistic brother lives, and I never receive them. I've even been on the phone with them, as they dial the number, and the HP fax 101 rings, and says "Receive." - But then never prints out the fax. I have looked at the report immediately afterwards and it shows no record of having received the fax. Also, I have printed any faxes in memory, just in case, and again, no fax. This has me stumped. Any ideas? Thanks. kz

  • Anonymous Nov 14, 2007

    I have the same problem, but only when faxing from a vonage to vonage fax line. (VOIP)

    I used a service called faxzero.com to check my fax and it came through fine

  • mountainboy Dec 08, 2007

    My HP 1010 fax has just started doing the same thing (Oct 07). I go through the sending procedure, the indicator says "receive" and the printout shows "result:OK" after the fax was sent, yet the recipient says the fax was never received.

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  • Posted on Apr 23, 2007
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Can you receive from other numbers? Can you brother xmit to other numbers? Can you xmit to him?

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