I recently refilled two toner cartridges and now experience the printer saying there is a jam. I have cleared the paper and all pieces from every nook and cranny. It appears that the paper from the tray is not being picked up. I tried different papers and different amounts. I have fed it through the hand feed and it prints fine. The feeder probe seems fine. It is a smooth plastic. Should it have a rubbery texture in order to engage the paper?
Thanks, i revisited the whole thing and found that the pick up roller was jammed. I coaxed it along and now picks up. Thanks.Thanks, i revisited the whole thing and found that the pick up roller was jammed. I coaxed it along and now picks up. Thanks.
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624 Answers
Re:
Its probably not picking up paper from that tray, thus the jam error. For me that is typically because the tray isn?t pushing the paper up high enough to be caught by the pickup roller or the pickup rubber band is worn.
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Paper Jam clearing: copy and paste the link in your web browser...I used to work with these printer's..when they work great, when they don't, not so great..
Clearing Paper Jams If the printer's control panel displays a paper jam message, look for paper in the locations indicated in Figure 22, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area.When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 78.(A paper jam message might also display if the rear door is open.)
The top cover of the printer must be opened and then closed to clear a paper jam message.Paper jams can occur at the following locations:Output areas(top and rear)Go to page 75.
Loose toner might remain in the printer after a paper jam, but thetoner should clear after a few sheets are printed.
Step 1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Step 2
Turn off the printer.
Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step 4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
Step 5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
Step 6
jQuery(document).ready(function(){
jQuery('#jsArticleStep6 span.image a:first').attr('href','http://i.ehow.com/images/a00/3f/31/clear-printer-paper-1.6-800X800.jpg');
});
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
Step 7
jQuery(document).ready(function(){
jQuery('#jsArticleStep7 span.image a:first').attr('href','http://i.ehow.com/images/a00/3f/31/clear-printer-paper-1.7-800X800.jpg');
});
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
Step 8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
Step 9
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path
1.Step 1 Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. 2.Step 2 Turn off the printer. 3.Step 3 Remove any paper trays. Inspect them for wrinkled or damaged paper. 4.Step 4 Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. 5.Step 5 If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. 6.Step 6
jQuery(document).ready(function(){
jQuery('#jsArticleStep6 span.image a:first').attr('href','http://i.ehow.co.uk/images/a00/3f/31/clear-printer-paper-1.6-800X800.jpg');
});
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. 7.Step 7
jQuery(document).ready(function(){
jQuery('#jsArticleStep7 span.image a:first').attr('href','http://i.ehow.co.uk/images/a00/3f/31/clear-printer-paper-1.7-800X800.jpg');
});
If the paper does tear, try rotating the roller gears manually to free the paper . Don't force anything, though. 8.Step 8 Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. 9.Step 9 If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
Step 1 Turn
the printer off and on to see if it can automatically clear some or all of the
jam. Many printers provide an error-code listing on the front panel display for
the area where the jam occurred. If your printer shows an error code, be sure
and check the printer manual to see if that identifies the area of the printer
where the jam occurred. Step 2 Turn
off the printer. Step 3 Remove
any paper trays. Inspect them for wrinkled or damaged paper. Step 4 Open
any other doors that give access to the printer's paper path and to the toner
or ink cartridge. Step 5 If
necessary, remove the toner or ink cartridge. Place it in a bag or away from
light to avoid damaging it. Step 6 If you find a piece of jammed paper, remove it by holding it with both
hands and pulling firmly. The goal is to keep the paper from tearing.
If several pieces are jammed together, try pulling out the middle piece first
to loosen the jam. Step 7 If the paper does tear, try rotating the roller gears manually to free
the paper. Don't force anything, though. Step 8 Replace
the toner or ink cartridge and paper trays, close any doors you opened and turn
the printer back on. Step 9 If
the printer paper jam message still appears, then there is still some paper in
the printer. Inspect the paper path once again.
Turn the printer off and on to see if it can automatically clear
some or all of the jam. Many printers provide an error-code listing on
the front panel display for the area where the jam occurred. If your
printer shows an error code, be sure and check the printer manual to
see if that identifies the area of the printer where the jam occurred.
Step 2
Turn off the printer.
Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step 4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
Step 5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
Step 6
If
you find a piece of jammed paper, remove it by holding it with both
hands and pulling firmly (see A). The goal is to keep the paper from
tearing. If several pieces are jammed together, try pulling out the
middle piece first to loosen the jam.
Step 7
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
Step 8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
Step 9
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
Step 1 Turn the printer off and on to see if it can automatically clear some or all of the jam.Many printers provide an error-code listing on the front panel display for the area where the jam occurred.If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. Step 2 Turn off the printer. Step 3 Remove any paper trays. Inspect them for wrinkled or damaged paper. Step 4 Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. Step 5 If necessary,remove the toner or ink cartridge.Place it in a bag or away from light to avoid damaging it. Step 6 If you find a piece of jammed paper,remove it by holding it with both hands and pulling firmly.If several pieces are jammed together try pulling out the middle piece first to loosen the jam. Step 7 If the paper does tear,try rotating the roller gears manually to free the paper. Step 8 Replace the toner or ink cartridge and paper trays,close any doors you opened and turn the printer back on. Step 8 If the printer paper jam message still appears,then there is still some paper in the printer.Reinspect the paper path.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by
holding it with both hands and pulling firmly. The goal is to keep the
paper from tearing. If several pieces are jammed together, try pulling
out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do
this step especially if the jam message comes up repeatedly without any
obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or
ink cartridge and paper trays, close any doors you opened and turn the
printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.
alternative :
Load
a piece of thick paper, for example photo paper and press the resume
button (may be diffrent button on diffrent models) a few times to the
printer picks up the paper and puts it through the machine.
give this a shot try this, its probably a small part of jammed paper or then theres a problem with the pickup, try cleaning it.
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by
holding it with both hands and pulling firmly. The goal is to keep the
paper from tearing. If several pieces are jammed together, try pulling
out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do
this step especially if the jam message comes up repeatedly without any
obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or
ink cartridge and paper trays, close any doors you opened and turn the
printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.
alternative :
Load
a piece of thick paper, for example photo paper and press the resume
button (may be diffrent button on diffrent models) a few times to the
printer picks up the paper and puts it through the machine.
try
1. Turn off the printer.
2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
3. Also open the back cover of the printer if this model has one.
4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
10. see alternative if the problem is still not solved.
alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.
Step1 Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. Step 2 Turn off the printer. Step 3 Remove any paper trays. Inspect them for wrinkled or damaged paper. Step 4 Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. Step 5 If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. Step 6 If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. Step 7 If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. Step 8 Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. Step 9 If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
jQuery(document).ready(function(){
jQuery('#jsArticleStep6 span.image a:first').attr('href','http://i.ehow.com/images/a00/3f/31/clear-printer-paper-1.6-800X800.jpg');
});
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
jQuery(document).ready(function(){
jQuery('#jsArticleStep7 span.image a:first').attr('href','http://i.ehow.com/images/a00/3f/31/clear-printer-paper-1.7-800X800.jpg');
});
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
If
you find a piece of jammed paper, remove it by holding it with both
hands and pulling firmly (see A). The goal is to keep the paper from
tearing. If several pieces are jammed together, try pulling out the
middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
Thanks, i revisited the whole thing and found that the pick up roller was jammed. I coaxed it along and now picks up. Thanks.
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