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SOURCE: Croton Men's All Stainless Day/Date Sport Bracelet (CA301091SSDW)
I had the same problem & called Croton. If the band has arrows on the underside of the band they are pins that are pushed in. If that is the case, just find something like a punch small enough, or very pointy, and tap the pins out in the direction of the arrows underneath the band. If there are no arrows on the underside of the bands, then the pins might be threaded & screwed in.
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