My Mp3 player gets to the start up screen where it says Phillips, but all it does is that you can hear the hard drive clicking continuously, and it wont move from that Phillips screen, anybody have any ideas what i can do to fix it before i rip it apart and take a look at the hard drive?
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Unfortunately it sounds like the hard drive or flash drive in it has gone bad. You didn't specify if it was a hard drive or flash memory based player so I am assumong it is hard disk. A bad drive would cause that problem and unfortunately if the drive is bad the computer can't detect the drive in it and it is unaccessable. If it is still under warranty, send it in for repair or replacement before the warranty expires. If it is out of warranty, Phillips may have a reasonable repair charge, but in most cases I have seen, if the unit is out of warranty, manufacturers repair costs make it not really worth fixing and for a little more than the repair charge you can get a new player. If you have a friend or relative that is a computer or electronics whiz they could probably replace the hard drive, if it is a hard drive based player, for a reasonable cost. A 1.8 or 2.5 notebook drive is usually less than 100 USD for an 80 GB.
The clicking noise is a symptom of a damaged hard drive.
This mean that the only solution is to replace the hard drive.
Your best option is to buy a partially working X3000 media player and use its hard drive to fix the one you have, or have somebody in finding the specific 1.8" 20GB hard drive your mp3 player has, but also such person will need the booting and firmware files to put them in the new hard drive, otherwise it won't work.
Press volume + with the player disconnected from computer.
Continue holding volume + as you reconnect player to computer.
Continue holding volume + after you connect player to computer.
Windows will recognize it for what it is after 5 to 55 seconds and will say "Found Hardware Wizard" - go through re-installation.
Get the latest firmware upgrade after you are done by Opening Philips Device Manager - Click on Update Tab - this will prevent problem from recurring in future.
Note: if you have Windows Media Player 11, ignore everything I said. You must rollback to Windows Media Player 10, or this player will give you constant heartache.
Repair the GoGear - warning: this will delete all files from your player.
1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new -Tha Mp3 Doctor
I had the same problem, took it to Apple store, they suggested I trade it in for a new one. With no other options, I opened up the ipod and found that the hard drive off center. I popped it back into place and it worked like normal after that. Opening your ipod will void the warranty. Hope this helps.
I've just read your problem and it was a couple of days ago and it may have been fixed but if not this could be because your mp3 players boot up files have corrupted or unreadable that's why your harddrive was making a funny noise because it was trying to read the files but was unsuccessful.
To resolve this problem you will have to format your mp3 player unforturnetly, to do this there are 2 way's the first one is formatting it using the software that came with it, if you've already tryed that way but still was unsuccessful follow this other way below:
First connect your mp3 player to the computer once you've done that click on "Start" then go to "My Computer" look for your mp3 player on there it's usally named under something called "Removable Disk", now when you've found it right-click on it then click on "Format", allow format to complete then unplug your device and have another go see if the problems be resolved.
Good luck. Hope my solution was helpful in some way. Further problems just leave a comment on this page and i will get back to you a.s.s.p.
You may have to re-format the mp3 player if it does not have a reset button.
This unfortunately will erase everything on it. A suggestion would be to move all your files to your computer hard drive and then after reformatting move them back.
To reformat connect the mp3 player to the hard drive. Click the right button on the mouse and select format then start.