RCA TH1602 MP3 Player Logo
Posted on Dec 02, 2008
Answered

My RCA Pearl TH1602 will not completely boot up. It starts with the Pearl logo and then looks as if you had tried to drag the logo and shows the logo in 3D and lock up

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  • 8 more comments 
  • MichaelTh97 Dec 03, 2008

    I have the exact same problem. When the pearl logo appears, it freezes and will not load anything! I thought it was defective so i exchanged it for another pearl and after two weeks it did the same thing! The first did this in two days and the second did it in two weeks. Starting to think it's a piece of ****!

  • paobeator Dec 29, 2008

    I have the same problem. When the pearl logo appears, it freezes and will not load anything, then it turn off by itself. I don't know what to do, I have been looking online and it seems that a lot of people have the same problem... HELPPPPPPPPPPPP

  • freshguel Mar 25, 2009

    when i turn it on the pearl signs comes up and then turns off. then when i tried to put the thing in the compputer it didn't light up or anything!! in order to use the site it has to be in the computer and mines doesn't show up!!!HHHHEEEELLLPPPP

  • Anonymous Mar 26, 2009

    Pearl MP3 comes up to the pearl logo and that's it, nothing else. The computer doesn't even recognize the usb.

  • super44 Mar 31, 2009

    me 2 plz hope

  • Anonymous Apr 08, 2009

    I currently have mine and a co-worker's that is doing the same thing. Her mp3 turns on then shuts off. Mine has the Pearl logo and it looks like it's going to load and then freezes... Now that I see others are having this same problem, I'm thinking something is definitely wrong. Can anyone help??

  • WillSutton07 Apr 15, 2009

    my rca peral wont sync or show up on windows media player but it says on the mp3 that the usb is connected.Wat do i do?

  • Anonymous Apr 16, 2009

    I just got this a couple of weeks ago. After I changed the battery, the Pearl logo comes up and freezes when I turn it on. The MP3 player won't even power down. I have to take the battery out. I plugged it into my computer, and the computer doesn't recognize it.

  • Anonymous Apr 18, 2009

    MY RCA PEARL WILL NOT LOAD IT FREEZES WITH THE PEAL LOGO ON THE SCREEN I NEED HELP

  • morrisdw155 Apr 28, 2009

    I have the same issue but How can I install the firmware if the pc doesn't recognize the device anymore? (It's locked up)

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  • Posted on Feb 19, 2009
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You have to download the firmware updater from audiovox and manually update the firmware to get it fixed. Morethan likely it will only last for a couple of weeks, then you'll have to do it again. A real PITA but it's the only way to keep mine going. Here's the website for the updater
http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=2243&p_created=1214239700&p_sid=npB9ov8j&p_accessibility=0&p_lva=2253&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PWRmbHQmcF9ncmlkc29ydD0mcF9yb3dfY250PTEmcF9wcm9kcz0xNTgmcF9jYXRzPTAmcF9wdj0xLjE1OCZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuYV9pZCZwX3NjZl9icmFuZD0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD0yMjQz&p_li=&p_topview=1

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  • Posted on May 06, 2009
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I discovered that if you reset your device following the instructions in the troubleshooting helps found in the upgrade software but stop short of updating the firmware, the last step, you won't lose your stuff.

Go here to get the firmware upgrade and integrated troubleshooting helps: http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=2557

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Related Questions:

0helpful
1answer

RCA pearl th1602-a with new battery will not power on. Old battery will power on, but freeze at pearl logo. Player dosn't power on when plugged into USB of computer
Try a firmware recover. Download the firmware update from the RCA website and install the app. Start the updater and connect the player holding the PLAY button until it gets detected.
This is a similar player with the recovery procedure explained:

Read full answer
Oct 28, 2009 • RCA TH1602 MP3 Player
tip

How to Fix Your RCA Pearl TH1602 MP3 Player from Freezing at Startup
423a6d4.jpg
Does your RCA Pearl TH1062 MP3 player freeze on startup at the Pearl logo?

Whenever your player acts up, the best solution is to reflash/upgrade the firmware.

Download the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and follow all the troubleshooting instructions that popup when you start the program:

  1. start the program,
  2. remove the battery,
  3. hold the play button while plugging the RCA player into your computer's usb port,
  4. release the play button when the term "initalizing" replaces "searching",
  5. check the box that says "format data" (you can try it first without this checked, it may work and will save your music),
  6. click the start button to replace the firmware.

This solution will fix your player.
I hope that helps.
Read full tip
on Jan 17, 2010 • RCA TH1602 MP3 Player
1helpful
1answer

RCA pearl th1602-a with new battery will not power on. Old battery will power on, but freeze at pearl logo. Player powers on when plugged into USB of computer. It is already at the latest firmware.
When was the last time you flashed the firmware? Even if it already has the latest firmware, it sounds like it is still corrupted and need to be reflashed. It appears you already know where to find the latest firmware update based on your comments, but just in case you can download it here:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/2557
Read full answer
Oct 22, 2009 • RCA TH1602 MP3 Player
0helpful
1answer

After pressing the "MENU" button to turn on my RCA Th1602-A the "PEARL" text and logo appear for about five seconds and then it returns to being. The battery is good. It operated perfectly during the...
The other day I replaced my battery and my unit would not go any further than the Pearl logo. So I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button when the the term "initializing" replaces "searching",
click the start button to replace the firmware.

You might want to leave the "format data" box unchecked to see it that works. I couldn't play aac files without formatting, but you may not have to format to fix your problem.

After I did this, my pearl started normally, and my computer recognized it again.
Read full answer
Aug 18, 2009 • RCA TH1602 MP3 Player
0helpful
1answer

My mp3 rca th1602
You can d/l the drivers for you Pearl here http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1. Follow all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button when the the term "initializing" replaces "searching",
click the start button to replace the firmware.

You might want to leave the "format data" box unchecked to see it that works. After I did this, my pearl started normally, and my computer recognized it again.
Read full answer
Jul 06, 2009 • RCA TH1602 MP3 Player
0helpful
1answer

I have a rca pearl th1602 and everytime i turn it on all it does is say pearl and wont do anything else. how do i fix this or what is wrong with it?
The other day I replaced my battery and my unit would not go any further than the Pearl logo. So I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button when the the term "initializing" replaces "searching",
click the start button to replace the firmware.

You might want to leave the "format data" box unchecked to see it that works. I couldn't play aac files without formatting, but you may not have to format to fix your problem.

After I did this, my pearl started normally, and my computer recognized it again.
Read full answer
Jul 06, 2009 • RCA TH1602 MP3 Player
0helpful
1answer

Love this TH160 given to me by my daughter. Played it so much the battery ran low. Replace the battery and now it will not come on again. Only "Pearl" appears. Can you tell me how to get it going again?...
The other day I replaced my battery on my TH1602 and my unit would not go any further than the Pearl logo. So I downloaded the firmware upgrade from http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1, and followed all the troubleshooting instructions that popup when you start the program:

start the program,
remove the battery,
hold the play button while plugging into usb,
release the play button when the the term "initializing" replaces "searching",
click the start button to replace the firmware.

You might want to leave the "format data" box unchecked to see it that works. I couldn't play aac files without formatting, but you may not have to format to fix your problem.

After I did this, my pearl started normally, and my computer recognized it again.
Read full answer
Jun 06, 2009 • RCA TH1602 MP3 Player
0helpful
1answer

RCA TH1602 MP3 Player logo come be nothing else its like its froze up.
2f7b7e0.jpg
Read full answer
May 28, 2009 • RCA TH1602 MP3 Player
2helpful
1answer

Frozen at the opening screen, can't be detected by the computer
Actually, the firmware software will fix your Pearl even though the computer won't detect it right now. It worked for me and I've fixed my sony phone the same way. Try grabbing the latest firmware here:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/2243/related/1
And make sure you follow all the directions that popup, including removing the battery, holding play when you plug it in, and formatting the data area.
Read full answer
Mar 05, 2009 • RCA TH1602 MP3 Player
2helpful
3answers

RCA Pearl TH1602 Frozen?
I had the same problem, usually plugging it into the usb port on the pc and verifying the files on the player, then disconnecting the player will solve the problem. Other times i have to reformat the player, if you do that, you will have to put all your music back on. It's a pain, this has happened to me 4 times, I've only had this thing less than 6 months! It was inexpensive, I guess you get what you pay for, but I like having a AAA battery instead of having to remember to plug it in to the pc to recharge every 15 hrs.
Read full answer
Oct 17, 2008 • Teac MP-111 MP3 Player
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RCA pearl th1602-a with new battery will not power on. Old battery will power on, but freeze at pearl logo. Player dosn't power on when plugged into USB of computer

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