When i first got the e260 it worked fine. i had to recover my computer for another issue and now when i open the player in explorer and try to open the music folder my computer freezes. i can open the pictures and what not with no problem but not the music. any ideas?
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Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders themselfs then format a couple of times hope this works
Try and drag and drop from your music folder to the media folder on the player make sure usb mode is msc this will show you all the folders Use your windows explorer for the transfer... much easier...If you don't have copies of your music copy to a folder on the computer first
MSC will allow you to see the expansion card ( 2Gig E200 series 4gig Fuze) mtp won't.....MTP shows you your music folder in the media folder thats where you put your music plus expansion..... make sure your usb 2.0 driver is installed..Syncing to wmplayer puts music in the mtp music folder. change usb modes again and use the explorer to see the sansa msc lets you sync any Q/A IM or email me @ [email protected]
Reset All NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED TO PERFORM THIS OPERATION! If your device freezes up press the Menu button and hold for 15 seconds. This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation will be gone..... Go to my computer click on folder scroll to sansa and open the media folder and open each sub folder and delete manually then delete the folders Right click on your sansa then format a couple of times hope this works
Try and drag and drop from a music folder to the media folder on the player make sure usb mode is msc this will show you all the folders except the music folder create your own (music1) ..Use your windows explorer for the transfer... much easier...
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Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works.........Try and drag and drop from your music folder to the media folder on the player make sure usb mode is mtp this will show you all the folders Use your windows explorer for the transfer... much easier..... Then disconnect from your computer and see if it worked Hope it does..........Please rate
Go to my computer scroll to sansa and open the music folder and open each sub folder and delete manually then delete the folders themselfs then format a couple of times hope this works
Go to my computer scroll to sansa or your MP3 player and open the music folder and open each sub folder and delete Songs manually then delete the folders them selfs then format a couple of times hope this works
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first.On most models, restart is done by holding the power button in for 15 seconds or longer.Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
Thanks again for calling SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product.
There may still be music hidden in Rhapsody mode that you can't see.
To find this music go to the Tools menu in the upper left corner from any open folder in Windows XP.
Choose the last option, Folder Options
A dialog box will appear, choose the View tab and you will see a list of options.
Find and select the Show hidden files and folders option. Then click Apply, then OK in that order.
This will make any hidden files on your computer visible.
Now open My Computer and double click on the mp3 player to open it. You should see a few grayed out folders. We will be looking for MUSIC and SYSTEM.
Open the Music folder to see if there are files there to delete.
Open the SYSTEM folder and look for a second Music folder deleting this folder will free A LOT of space..all of the pre-loaded music for Rhapsody channels.
Hi.
To upload files from your E260 to your computer, you can do the following:
Step 1:
Browse the player on your Windows Explorer. Under "Windows Explorer", your player should appear as an icon under "Portable Audio Devices" or as a "Removable Drive" with a corresponding drive letter. This really depends on the mode your player is in -- MTP or MSC mode.
Step 2:
Set your Windows Explorer to "Show Hidden Files or Folders". The folder containing your music files on the player is a hidden folder, so make sure you go to "Tools" menu on your Explorer window, then select "Folder Options", then select the "View" tab, then enable the "Show Hidden Files and Folders" radio button
Step 3:
If your player is set to MTP, you would find the sub folder called "PPI NAND". Open this folder and you would see a list of sub-folders, one of which is labeled "Music". Open that and you would see your music files
If your player is set to MSC, open the drive letter corresponding to your E260 and you see a list of folders, one of which is labeled "Music". Open that and you would see your music files.
Step 4:
Select the music files you want and copy them to your local hard drive
I hope the info helps.
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