My wife encountered a paper jam and not knowing the double secret probation process to clear it - you know - open the back, pull out in reverse - the counter intuitive way - well anyway NOW the printer prints at a snail's pace. [Actually snails are MUCH faster!]
So is there a way to counter whatever her intuitive but contraindicated manner of clearing the jam has caused and get the printer back on track short of lugging it to an HP repair outlet?
Thanks for any insights and suggestions.
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It is most likely that there is still a piece of paper in the machine. Was the paper you removed from the machine torn? Are you certain you have all the pieces?
Most HP printers have an access panel on the back that you can open to retrieve paper jams. Many people don't know to open that panel and look for paper. Try that.
Had this problem, too with HP PSC 1610 AIO, paper would pull in part way and stop, then display would indicate: Paper Jam, Clear Jam and Press OK, but there was no paper in the path at all. Found in HP forums that possibly the problem was a broken off piece that may be called the "x-bias" lever which is on a little spring inside the printer just to the left of the carriage bay on the right side of the device. There are two photos of "broken" and "not broken" at this forum site: http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1085918
Since HP does not sell the little part to repair it, I phoned HP and got a good "trade-in, trade-up" price for a better device. Hope this helps someone else find the answer to the constant paper jam issue, as I always appreciate the FixYa forum help from everyone else here, too.
HP PSC 1600 and 2350 Series - Paper Jam or Paper Feed Problems"
When the all-in-one detects a paper jam, the following message appears: Paper jam: Press OK to continue . The computer might display the following message: There is a paper jam (or misfeed). Clear the jam and press the Enter, Resume or OK button on the HP PSC.
This document will assist in correcting paper-feed problems such as paper jamming, print slanting, and multiple pages feeding into the all-in-one.
Clearing paper jams