zen microphoto 11 months old."CREATIVE" logo scrolled off screen and now it will not turn on ,tried diff battery.still no good.zen microphoto 11 months old."CREATIVE" logo scrolled off screen and now it will not turn on ,tried diff battery.still no good.
had the same problem. Except if I plug it into the charger it works but as an icon in the upper right that shows it's plugged in but doesn't have a battery in. So I don't know if it's something with the battery or not. I've had a lot of trouble. Also it only plays music out of the left side of the headphones/speakers.had the same problem. Except if I plug it into the charger it works but as an icon in the upper right that shows it's plugged in but doesn't have a battery in. So I don't know if it's something with the battery or not. I've had a lot of trouble. Also it only plays music out of the left side of the headphones/speakers.
AnonymousJul 05, 2008
Yep same here, same prob . hardly used too. Just wouldn't turn on one day and wont charge or connect with computer. Look for somewhere to repair it i guess. Anyone had any solutions since?Yep same here, same prob . hardly used too. Just wouldn't turn on one day and wont charge or connect with computer. Look for somewhere to repair it i guess. Anyone had any solutions since?
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Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
reboot mode to install again the firmware. download it from creative.com. its aan .exe archive. install all from the cd and if it doesnt recognize your zen, unistall the wp 11 and install the 10.be sure to unistall the 11 runtime too. best luck!
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
had the same problem w/1st zen, lasted less than two weeks
circuit city traded me a new one, have found creative labs to be no help w/o charging for it.
zen microphoto 11 months old."CREATIVE" logo scrolled off screen and now it will not turn on ,tried diff battery.still no good.
had the same problem. Except if I plug it into the charger it works but as an icon in the upper right that shows it's plugged in but doesn't have a battery in. So I don't know if it's something with the battery or not. I've had a lot of trouble. Also it only plays music out of the left side of the headphones/speakers.
Yep same here, same prob . hardly used too. Just wouldn't turn on one day and wont charge or connect with computer. Look for somewhere to repair it i guess. Anyone had any solutions since?
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