Question about Epson CX3810 Stylus Color All-In-One Printer

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Copying Problem When I copy something, only a portion copies and the rest of the page stays white. The cutoff is a very definite end, no fuzzy or fading edge where the copying stops. What is the solution for this problem? Thank you for your help.

Posted by Kathy Bland on


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This sounds possibly like a page size problem. Here is the link to all the driver/manual/troubleshooting for your model; try pressing either the "fit to page" or the "a4/letter" button and see if you get any change. Also if you often turn this printer off using an external switch (like a power strip switch) or if you often have power blackouts, there is a possible fault caused with the ink cartridges that may be the problem, the solution being to replace the cartridges - this doesn't sound like the problem unless you get the same when you print. Only other thought is that you may be placing the document to copy in the wrong corner of the scanning plate. The top left as you look at it should be correct, but just check putting a document in all the corners and see what you get. If none of this helps, then I suspect that the data cable linking the scanning carriage to the rest of the machine has a loose coneection or similar that is disconnected when the carriage moves past a particular point on its route. If you fancy trying to repair this yourself, it may not be too difficult, but the issue would probably be best solved by an authorised repair centre. follow the link above for details; Hope this helps :)

Posted on Mar 20, 2007


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Depends on how close to the end it is copying.
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