I just got my espresso machine and i can't get any water throught the system. the water-intake tube dosen't seem to stay in very well and when it is in, it dosen't take any water up into the machine.... is there some hole i should be trying to get the tube in inside the machine.?
When the machine is cool, make sure the intake tube is submerged in the water, open the steam valve and then activate the pump. If the pump does not siphon water after 20-30 seconds then try to force air into to intake tube (compressed air, no more than 10 psi)
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Stop! Do Not use this machine until it can be serviced by your vendor or the MFR!
** There is probably an open or ruptured heating element in your brewer. The heating wire is embedded in a sand filled copper tube which is immersed in water. Sometimes when the copper tube cracks or leaks allowing water to seep into the heated wire. This will steam the water and rupture the tube thus exposing the element directly to the water in the tank. Most units will short out and trip out any breakers by overloading the line. Some will still heat the water but this is a dangerous situation as the 'short' in the water will still heat up the water to a high boil and may rupture to whole brewer. If your power cord does not have a good 'ground' wire then there is a strong chance your operators will get a shock while touching the machine and another 'grounded' machine (like the grinder)
** Be safe and get it properly serviced.
Causes/Troubleshooting: Leaks in the fluid system-localize the leaks and seal them. Blockage in the fluid system, no water can be fed - Localize blockage and replace blocked components (valves, heater, tubes) if necessary. Flow meter-count error - Open the floow meter by a quarter turn and clean it, replace if necessary.
I had the same issue when a friend tried to use mine - if you remove the top plate, you can then lengthen the hose as there is an extra bit of tubing. It should be enough to reach the bottom of the water container again. You can then attach the filter from the severed half.
There are two soft plastic tube from the heating elements, one is intake tube which must fit the water reservor intake plastic well. another one is send the hot water to the top of the coffee maker to shower the hot water to coffee. Anyway is take it apart to find out which is the possible spot cause leaking. Not too easy.