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Leel de Silva Posted on Feb 15, 2007
Answered by a Fixya Expert

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Internal error 11

Don't know what this is. No solution in their manual. Have turned off ets. Help.

  • Leel de Silva Feb 15, 2007

    Further information: The printer has stopped printing and just displaying "Internal error 11". It was printing one minute and not next.
    Have turned off/on, disconnected from power supply.

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1 Answer

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  • Master 624 Answers
  • Posted on Feb 15, 2007
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Is your printer connected directly to your PC? I?ve found some literature that suggests this is or is related to a communications problem. I would suggest removing the printer and reinstalling it from scratch. If you run into problems try another cable, remove all other USB devices (if you?re using USB to connect the printer) or if using a parallel cable switch your parallel port to ECP or bi-directional printing mode. Let us know if this helps and please don?t forget to rate this post.

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