COMPLETE BLACK PAGE

We get a complete black page.!! Fist we thought it was the toner and changed 3 diferent cartridges, but still the same thing. We have no clue where to start....I suspect it has to do with no good conection or something like that. No electricity is going through, BUT we realy do not know. HOPE SOMEONE CAN HELP US WITH THIS.

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417 Answers

Not sure but I think this model has a separate drum unit try replacing the drum unit if this still doesn't work then the laser unit has a fault also you could try vacuuming out the inside of the machine as maybe caused by loose toner on the contacts.

Thanks J

Posted on Feb 17, 2008

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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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