SanDisk Sansa e260 MP3 Player Logo
Ted weber Posted on Jan 30, 2007

My sansa e260 will not turn on

I guess the battery could just be dead (like "i have to replace it" dead rather than "i have to charge it" dead), but, at any rate, it just will not turn on. It was plugged into my computer when i turned the computer off. the sansa showed the "disconnected" screen, and the next time I looked at it, it was totally unresponsive. I tried boot mode, to no avail.

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  • Anonymous Nov 06, 2007

    I have exactly the same issue. Bought the player off EBay, so I don't know exactly how old, but said it was returned to a major retailer and was tested. When I got it, I had the issue with alternating black screen with SanDisk logo and white screen. I put it in recovery mode and upgraded the firmware and it seemed to work for one night, but then I powered down the computer while the player was attached and since then it won't turn on at all. I had to hard-power the computer down because it has a symptom where the display goes away when it sits for awhile. Is there something that turning off the PC with the player connected could have done to harm it?

  • Anonymous Dec 31, 2007

    that also happened to me the guy at circuit city (where i got mine) told me that i could send it back to the manufacturer and get a new one

  • plaka Apr 04, 2008

    it's deader than a doornail, except that the blue light on the ring comes on when we press the power button. have tried all suggestions on resetting...pushing button to orange, holding down "record" while plugging into computer...all to no avail, doesn't even show up on the computer. purchased off of woot.com, no customer support there. help!

  • Anonymous May 29, 2008

    Hi,

    I have Sansa e260 with 2 GB Micro SD Card and Suddenly it was hanged by playing a song and it was dead and not even booting. I tried after 1 day to boot it but it wont. I also tried to put this into my PC but also it is not working. I think it is gone case. Currently I'm in India and my bro purchased it from USA.
    I do not know what to do and how to fix this problem.


  • appllee Jun 26, 2008

    My story is exactly the same. I plugged my sansa into the computer and then ran upstairs for less than a minute to answer the phone. When I got back to the computer my sansa wasn't responding. I've tried everything I can think of and it still won't respond. No blue light, nothing. Like the story above, I suppose mine could just need a new battery, but I have had this less than ONE year and I am going to be extrememly dissapointed if that is the case. So as of right now I guess it's time to start looking for a new MP3 player.

  • MochiCakes Mar 10, 2009

    Mine won't turn on and I'm on the phone with them right now and this guy has said nothing! Literally! I can hear him breathing! It only comes on when I plug it in but when I take it out it's comepletely dead!!!

    I think the battery is just dead!

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  • Posted on Jan 20, 2009
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I had the same issue as everyone else. Here is how I fixed it:
1: unplugged it from my computer
2: Made sure hold is OFF (toggled back and forth to be sure)
3: Held the record button and then hit power.

It booted right up!

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Have it plugged into the computer
move the hold button on
hold rec and and power button at same time for like 5-10 sec
it should turn on
unplug from computer

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  • Posted on Jul 22, 2010
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I have a Sansa Fusion and it went dead while it was playing in my Altec Lansing dock station. I tried several things but then held the play/pause button and the power switch for 10+ sec, then I moved the power switch to the hold position while still holding the play/pause button, then i moved the power switch back to the on positon while still holding the play/pause button and it came back to life. It then said that it was refreshing my media which took near 1 minute to do and then it worked find. Good luck

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  • Posted on Feb 19, 2009
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Turn the power button on and off a bunch of times that worked for me! I just got this thing!

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I opened it, took the batery out and than placed it back again. It started!

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  • Posted on Jan 05, 2009
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I pushed the on buttom and the record button at the same time and hold and wow it wroked for me guys

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After trying all the above for a completely dead unit, I re-attached the unit to the computer, held down the Menu button, and toggled the Hold Switch until it Normal 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}miraculously powered on.

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Anonymous

I did a bunch of ****.

I have no idea which one did it but I think it was holding the record button and switching the hold on and off a bunch then hitting the power button and it turned on like a charm.

Other things I did before that was holding record plus power for 10+ seconds and holding power for 10+ seconds, also holding as many buttons as possible while switching the hold button on and off as much as possible.

But like I said, when I hit the power button it just turned on. Good luck guys, I wish you the best in alleviating your frustration.

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Switch the hold button on and off while holding down the record button - worked for me!

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Check the hold button, and switch it...im not shure but that worked for me.

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I held in the record button and power button at the same time and it came on.

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On my Sansa e260 I found I had to hold the menu button down for about 10 seconds and it came back on.

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Well is the blue light or nothing is reacting u could have something tottaly wrong with the player or yeah ur battery could be dead depending on how long uve had it and how long uve used it,if its been under a year and u use it for about 4 hours a or so shouldnt be dead yet

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OMG I can't believe that this worked, I held down the record and power while switching the hold back and forth. Seriously, it worked for me, I thought I was going to have to buy a new one. Thanks everyone!

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Omfg i killed my computer because it froze and the exact same thing happened. well if you find a solution or the problem plz let me know!

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SanDisk Sansa e260 (4 GB) MP3 Player MP3 and Digital Media i have a e260 sansa mp3. when i plug it into my Answer i have a e260 sansa mp3. when i plug it into my computer it wont charge what should i do

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