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I have found when using my Xbox, that I have to get a code on the internet from a computer and input it onto the xbox to use Netflix. Try to see if this is the case. If you have a smart tv, read the instruction manual carefully, and be sure your tv has a stable internet connection.
Test the Internet Connection on Your Xbox 360 If you are having trouble connecting to the Internet or the Netflix service follow the instructions below:Test the Internet Connection on your Xbox 360
From the Xbox 360 main menu, select Settings, then System, and Network Settings.
Select Wired Network or Wireless Network depending on how you connect to the Internet.
Select Test Xbox LIVE Connection and agree to Continue.
If the test reports that you can connect to Xbox Live, you have a healthy Internet connection. If the test reports that you cannot connect, seeMicrosoft's Xbox support site for more help.
Are you able to connect to the internet at all? Either Netflix website is down or your location is blocked from accessing Netflix. Do you have any firewall set up?
You will need to upgrade your child account to an adult account to be able to use Netflix. Unfortunately this is not possible until the child reaches the legal age of 18 (US).
Once a child account is created it is managed from the date of birth indicated when applying for the account.
Netflix can't be bypassed to work on an Xbox 360 on a child account.
The only solution to view Netflix on the Xbox 360 is to have an adult account created and access via that account.
Recommend that you just stream using your computer. Plenty of options out there to get your PC hooked up to your TV if you need to view in a larger scale.
Netflix is available as a native XBox 360 app, accessible from the Dashboard. It will need to be installed the first time you try to run it, but after that it runs like any other app. You do have to have the system updated to the latest Dashboard to use it, however. Look for it in the video marketplace. No PC is required to utilize the app on the XBox, although the system does have to be authorized to connect to your Netflix account
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