USB Hub does not work

I'm not sure that this is the correct number of the laptop that I have having the problem with. I'm trying to solve a problem for a friend and I just remember that the laptop is a COMPAQ Presario. It is running under Windows 2000. The machine has only 1 USB port. I wanted to be able to connect a LEXMARK printer T73 and a Microsoft keyboard, both with USB. The printer was working fine for several weeks before I tried to add the keyboard. I purchased a Belkin Thumb Hub that gave me 4 hubs. I plugged in the Belkin device and received an indicator light that led me to believe that it was working. However, after I plugged in my printer and keyboard, neither the printer or the keyboard worked. I then unplugged the Belkin device and plugged in just my printer to the existing port (back to the way it originally was) and now the printer that had previously been working will not work any longer. I noticed that the Thumb Hub says it is for Windows XP -- nothing about Windows 2000. I don't know what to do to get the printer working again. I have not tried to reload the printer drivers. Thanks!

Beverly Thomas Feb 12, 2007

Please disregard this problem. The computer having the problem has been retired and I now have a new computer. The issue I described was not resolved, but I no longer need a resolution because I no longer own the machine.

Thanks!

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Becarefull you could havethe same or similar with the new os,if you know what i mean. cool

Posted on Apr 24, 2007

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Check the USB connection
The icon on the USB cable ( ) faces up when the cable connects to the product correctly. Check the back of your product and the back of your computer to make sure the USB cable connects correctly and securely.
After you make sure the USB cable connects correctly and securely, review the following guidelines to check other potential USB-related problems:

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USB cable length. HP supports USB cables less than 5 m (16 feet, 5 inches) long. However, a USB cable that is 5 m (16 feet 5 inches) long must be of high quality. Otherwise, HP recommends using a USB cable that is less than 2 m (3 feet, 3 inches). Do not use patch cables to increase the length of an existing cable. Use a powered USB hub if you need more length.
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