My printer is telling me that I have a cartridge jammed therefore not letting me do any printer. Any ideas on what I can do to rectify this problem without having to buy another printer. Thank you to anyone that can help me.
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Turn off printer. Remove both the cartridges from the printer. Use a
clothe moistened with alcohol to clean the surface contact on the
cartridges where the terminals inside the printers touches. Return the cartridges and turn on the printer.
Error 5100 means that the cartridge can not be detected by the printer.
The message on the computer is rather generic.. you will get a paper jam message for many different problems. the series of flashing lights on the printer is a more accurate way to tell what is going on. go to the troubleshooting section of the Canon website to get an accurate idea. Most likely it has a broken paper pickup shaft.