Line programming When the handset is lifted, the phone automatically goes to line 8. How do I change this so that no line is automatically picked?

Since the system can make both intercom calls and external calls it is factory programmed to consider a number dialled to be intercom hence need to pick a line before you can make an external call. However it is also possible to program your phone to automatically access an outside line on lifting your handset in the installation manual

If the ringing line is programmed into one of your dss/blf buttons it should answer when you lift the handset. Else, if it is someone else's phone ringing, lift your handset and dial 40. That will only work if allowed in the pbx programming. Hope that helps.

http://dstech1.com/changing-the-line-that-is-picked-up-when-you-lift-handset/

All releases of Partner
Lets say that you currently pick up line 1 to make an outgoing call, but you want to pick up your last line (in this case we will say we have 6 phone lines).
This feature is called "Auto line select"
To program Auto line select:
From extension 10 or 11:
Press feature 00
LEFT INTERCOM
LEFT INTERCOM
RIGHT INTERCOM
Enter the extension number of the extension you need changed.
press ** (start, star)
Then the order you want the lines to get picked up
Then ** (star, star) when done
When finished, press feature 00 to get out of programming.
So, in this example I would enter my extension number (22) and press ** (star, star) and press line 6, line 5, line 4, line 3, line 2, and line 1. Then I press ** (start, star) to signify that I am done programming Auto Line Select. And feature 00 to get out of programming.
Easy as pie.

The phone has 8 ring tones. From the idle phone, press PROGRAM and dial 99. Press the intercom or a CO line button TWICE and dial 2-8 on the keypad (1 is already default). When you're satisfied with the tone, press STORE. You have to do this for each line and the intercom you want to change and you need to do this at each phone. Pick up the handset and drop it back down to exit programming.

Carl

A lot depends on what sytsem the 7896 is plugged into. If it happens to be a TA series, you'll go into station programming mode (menu 99) and dial 11. The change this makes is that you will have to dial "9" to get an outside line, or 53x to pick up lines 1,2,3 etc. To get back to idle line preference, dial 12, but a cordless phone should never be set to ILP because you can't call internally or page.

Carl

that is not a user option it must be programed by a tech. it is a feature called idel line prefrence the other way iy can be accomplished is by using a hunt group but you will still need it to programed by a tech, you can contact me by email @ [email protected]

Sounds like you have two seperate line groups programmed in the system, Program 32 " Automatic Preference " controls the lines the phone will automatically be connected to when the telephone handset is taken off hook or the Spkr button is used.

You will have to reprogram the "line selection" from a defined line to first line available. This will require reading your instuction booklet, line selction sould be listed in the index. I'm sorry but I don't have the specific programming information you will need to reset the phone. Thank You. Jerry

Let's see if I understand you correctly. You want to lift the handset and automatically have it pick up line 1 to make an outside call but it's picking up your last phone line first (example: line 8 if you have 8 lines) This feature cannot usually be changed unless you restrict what lines the specific phone is allowed to use. This is because there is always a chance that a call is coming in but it has not had a chance to ring yet. In an office environment where people are constantly using the phones people would end up answering calls more than you think before the call had a chance to ring. The phone system would think the line is still free. Systems are set up to use the last available line to drastically reduce the chance of that happening.