When I turn on my laptop, I get a power-on password but I have NEVER had a password. How do I get past this problem? It is very frustrating because I need this computer for work, it has my time sheet and all my maps on it. PLEASE help me....
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Re: power up lock
Try starting in safe mode (F8 on startup)and select start windows in safe mode.
If you can get in that way you may have to delete your account or open a new account
in a different name, then change the settings to no password.
If all else fails you will have to locate the cmos battery in your notebook and remove it for a few minutes then put it back in but it may be difficult to find.
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I assume that you already know how to get a password reset...
HINT #1: make sure that you type the new password exactly as it appears in the email. Make sure that CAPS-Lock is off, and that (on a laptop) that your NUM-LOCK is also off. (some laptops share the number pad with the main keyboard, so can cause trouble for the uninitiated)
HINT #2: Copy & paste the password into the password field rather than retyping.
HINT #3: when setting a new password, write it into Word so that you can actually see the characters you are typing, then copy & paste the password into the password field rather than retyping.
Battery fully charged, battery installed in the IBM Thinkpad 380Z. Laptop off.
Turn the laptop over on it's top cover. Remove the Memory Compartment Cover. (Front of laptop facing you. Cover to the front right. Remove one screw)
On the laptop body, you will see the hole, for where the Memory Compartment Cover screw came out of.
Right below the hole you will see two metal pads. Copper or Brass. These two little pads are pretty close to each other.
Take a flat tip screwdriver,and touch the tip to both of them at the Same Time. The tip of the flat tip screwdriver, must be wide enough to touch both of those pads. Hold it there for Two seconds.
You are shorting the Power-On Password jumper pads.
Put the Memory Compartment Cover back on. Turn the laptop over. Press the Power On button, and hold it down until the laptop powers up.
If a Supervisor Password has bent set, as well as a Power-On password has been set, this will not work.
If so, past this point I suggest it will have to be taken to a tech, who will contact Lenova, (IBM now), and verify that you have purchased this laptop. Not stolen it. Then Lenova will give a password to the tech, who will enter it, and enable you to use it. You'll probably be prompted by the tech, to enter your own password at this point.
You have an Power on Password.
The Power on Password is set up from the BIOS configuration and the password is stored on an EEPROM chip. Removing the BIOS battery will not reset the BIOS password, there are no backdoor password available. There is a way to retrieve the password, but it requires a bit of electronic skill and a working computer to achieve this. For further info go to :- http://sodoityourself.com/hacking-ibm-thinkpad-bios-password/