ZPS2102, ZPW1000, ZPS1000 :: Trouble shooting tips for
finding the print server using the utility
supporting troubleshooting links
Please check the connection link light.
Temporarily disable all firewalls on your system even the
Windows XP firewall
(for instruction to disable XP firewall, please go to
Power cycle the print sever by unplug the power at the back (10
The print server default IP is 192.168.5.1
Set the computer which has the print server utility installed to
have an IP of 192.168.5.2
(Test ping the print server / 192.168.5.1 --
If print server is respond to ping, using web browser with the
address of 192.168.5.1 will also beable to configure the print
Run the utility/hit the refresh button to find the print server
The CD has two installation methods:
1. The Auto run will run the utility.
2. By manually install the program into your system. (Browse CD
to the folder: manual installation.)
It is recommended to use the 2nd method and run the PSAdmin
utility from the system's programs after the installation is
If it still could not find the print server, direct connect your
computer to the print server using cross over cable and run the
utility again to find the print server.
When it finds the print server, change the print server
IP(192.168.5.1) to a unique static IP your router can accept.
Put the print server back to the network, change back your
computer's IP accordingly and try ping the print server with the
new IP or run the utility again.
For wireless print server, it is recommended to use Ad-hoc
connection from a wireless computer to connect to the print
server first. (follow the Quick Installation Guide booklet that
came with the box on page 8)
I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d