Question about Vtech i5871 Cordless Phone

5 Answers

Searching for base

I accidentally dropped my phone. now on the screen of the handset it says searching for base. i put it on the base charger all night but it still says that. when someone calls it wont ring. only my cord phone rings. how can i fix this?

Posted by jessica bell on

  • 2 more comments 
  • Anonymous Feb 15, 2008

    Having same problem with my cordless phone, a Vtech Mirage C100 - says "searching" in window with flashing "A" - have tried suggestion of unplugging power base & removing batteries from handset but still not solved it.

  • Anonymous Feb 15, 2008

    Tried de registering but when on base setting on menu it would not then allow me to de reg because it flashed up "no base"

  • Anonymous Feb 09, 2009

    Same Problem!!!!!!!!!!!!

  • eudy Feb 20, 2009

    searching for base

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5 Answers

Anonymous

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My long-term experience with these phones is that occasionally, they get themselves into some kind of weird state: this is usually indicated by the flashing "searching" message.

In all cases it's been cured by unplugging the power supply AND the phone-line (both simultaneously) from the base, waiting a few seconds, then re-connecting. Normally this sorts things out, but will require you to re-set time& date (the base can sometimes still derive power from the incoming 50v line). Batteries out of handsets is a last (addtional) resort. I've very rarely had to re-register.

Posted on Aug 28, 2008

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Anonymous

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I have tried all solutions above. They offer a temporary solution at best. I have purchased 2 different bases and have 8 handsets. I have tried all types of resetting, reregistering, moving locations, removing interference, etc with nothing working. The only explaination could be battery related which other have stated. Even if the battery shows full charge, if it can't produce the power needed for the phone, you could have issues. My phones with newer batteries do work so I will be trying to find more powerful batteries.

Posted on Aug 16, 2008

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Anonymous

Location interference. appliances, pcs, wifi routers, etc can interfere with this phone, it's a 2.4GHz phone.

Posted on May 29, 2008

Anonymous

If resetting the phone didn't fix it at all. de-register and re-register the phone.

Posted on Apr 30, 2007

Anonymous

Found the solution, unplug base power & take battery out of handset, then plug in base, and put battery back in handset, worked for me.

Posted on Feb 15, 2007

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