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Question about SanDisk Sansa e260 MP3 Player

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Sansa e260 4GB MP3 Player

When i turn it on all it says is "refresh database fail" and none of my songs are on it anymore and it wont let me put new ones on, What is wrong with it?

Posted by scott pio on

  • scott pio Feb 03, 2007

    i got it too work, all i had to do was format it

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1 Answer

ThaMp3Doctor

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Reformat the player

Posted on May 24, 2008

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Stuck on fresh database

Some songs or files with extension device can't read, so it takes so long/infinity to refresh. Plug the device to pc, format it.
Good luck
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"Refresh Database" never ends!

If you try to load too many songs onto the player initially, it may take up to an hour to get past Refresh database. Unfortunately, if you shut the player off while it is refreshing, it will more than likely ruin your player. Run the Sansa Recovery Tool or Update the Firmware on your Player as a workaround. Make sure the hold/lock switch isn't activated, just as a safeguard.

-Tha Mp3 Doctor
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Sansa e260

Apparently there is a known problem with older firmware with some MP3 files having info in the ID part of the file that makes the player go crazy. So update your firmware or listen to different music :-)

"Bugs Fixed: Stability· Hanging at Refresh Database with certain ID3 tag genres."

This info from page below. Also shows you how to update to latest firmware which may fix your problem

http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=10357
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try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works
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This just means that the player is refreshing the songs on the list, it does not mean that you have to do anything.
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SanDisk Sansa e250 MP3 Player

First switch your USB control to MSC. Then turn off your mp3 player and activate the hold icon. Then turn it on while holding the record button with hold icon still being activated. then it will go to recovery mode. Now plug your sandisk into the computer and wait until it says RECOVERY COMPLETE...PLEASE DISCONNECT or when it just says for you to disconnect. This worked on my sandisk, and it hopefully work for you.
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"refresh database failed" how do I do a database refresh?

i have the same problem ... refresh database fail .. i can put songs on the player but it doesn't show them or play them :-( HELP!!!!
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