Just got this thing new was checking out its features and it just froze on me whilst view the FM radio area. Cannot move at all cannot even switch off. Any help please.
There's a little area at the bottom that says, reset, you take a thumbtack, and just pop it in! It will be back to working condition without losing files with no problems!
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Problem could be the combination of a bug that causes the device to freeze and the battery running out. If...
- the player won't turn on
- the player won't connect to PC
- the standard reset action won't work,
plugging the player in the AC charger may pull up the recovery screen which will allow you to proceed and reboot, provided the player has no other eg hardware issues.
Yes you can. When you plug your Vision m into your computer, a window should pop up. Click open to view files, then select the storage, then right click your Music folder and select copy. Now make a folder (right click desktop, new, make new folder). Then double click on it to open it up. Now right click inside and paste. Wait for it to copy.
Hi you can try going to Creative's web
site and downloading there Creative MP3 Player Recovery Tool
software and what that does is update everything and most of the time
it will fix what the problem . I would try that first.
have you tried doing a Software re-set. (Hold the On/Off button in the On position whilst pressing the Reset button). Then try re-charging. The device will take about 10-15mins before it responds if the battery is completely flat.
If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause." Q. How to reset Zen v + http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related
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