Ok so i have a sansa e260 and i just got it about a month ago. lately i was listening to 3 doors down and one of the songs wouldn't play - the player said "bad track" and skipped to the next one. so i tried to replace the song...wouldn't work. i tried to delete the entire folder off the player but when i hit delete, nothing would happen, it just stayed where it was. i moved to a different computer and when i tried to delete it there it said "the player has either become disconnected or is not responding" which was not true..i tried to delete other folders and they all worked. sometimes i could get the folder to disappear, but the next time i plugged it in, the folder was back. now every time i try to listen to it ALL the tracks are "bad tracks" and i just want it gone! i've tried formatting the player, i've tried just deleting it, i've changed from USB mode to MTP mode, i've looked on countless technical help sites, i've deleted each song individually, i tried replacing it with the exact same folder. NOTHING IS WORKING! help please!!
I fixed it by using msc and deleting all the system folder files and then it will refresh the database and you get all your unkown and bad track songs back
Instead of using the mtp mode i switched to using the msc mode which will make it so the bad tracks be taken off the mp3 player.
Instead of using the mtp mode i switched to using the msc mode which will make it so the bad tracks be taken off the mp3 player.
I had this same problem.all my songs had backed up licenses and after 2-3 months without any problems i kept getting bad track messages each time i tried playing a song.One bad track will affect all the other songs on your list and my whole player crashed after i tried deleting the bad track songs.but i called tech support and one way was to reformat everything.they give you step my step instructions on how to do it.they are especially helpful when my device crashed.now my player(e260) is working again.
Have you tried updating the firmware. Even if it is the lastest edition, download the firmware manually and run the software. Then format in Windows Media player. Best Regards Keith
Since you didn't mention the firmware I assumed you had not tried reloading the firmware. If you have and are still experiencing problems then I would recommend calling Sansa Tech support they have been excellent every time I have made a call.
In addition, the firmware was their suggestion when I was having some problems with a file.
Best Regards,
Keith
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