The fridge is only 2 years old and now it doesn't want to cool. The first time it happened we manually defrosted it IE turned the settings to 0 and let it sit for a day. turned it back on and it worked for about a month before not cooling again. When the controls are turned up you can hear the compressor but its warm. Any clue of what I can do before calling to get it serviced? Thanks!
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Defrost timer/control board is bad...
Check out these tips...they can help you figure out whats going wrong with your
refrigerator and why it is not cooling
Good day, Turning the thermostat to a warmer setting should not have caused the machine to quit cooling. Actually, the engineers give you far less leeway than you might think. The controls are more in a class of fine tuning, otherwise people would be getting themselves into trouble. The manufacturers simply design the warm and cold parameters in a fairly narrow range. The best setting is normal. When away, the machine will run far less simply because of no door openings. Opening a door lets in large amounts of air every time it's done, which is where your cost to run it exists. Two things. One, if the temp in the kitchen exceeded 90 degrees for any length of time, you are operating it beyond it's design range, however two, it sounds as if the thermostat hung up, causing your issue. You may want to have it replaced, but it would be useless to call anyone when it's performing normally. There is no test on thermostats other than by observing their action when the machine is not operating properly.
Could be the defrost element. If it does not work and melt the ice off of the evaporator, icing will continue and serve as an insulator. Freezer and refrigerator temps will suffer.
If you unplug the unit and let it defrost for a day and plug back in it will work fine till it freezes up again.
There is a fan behind the plastic. This distributes the cold air throughout the fridge.
What happens is this fan stops turning due to freezing up.
A temp solution is to unplug the samsung for 6-12 hours to allow the ice to melt from around the fan.
This is a known design fault.
It is easy to dismantle the plastic cover and defrost the frozen fan with a hair dryer, this way the fridge will only be off for about an hour