Question about Canon BubbleJet i560 InkJet Printer

1 Answer

Lost B&W printing

For some reason, my Canon i560 has stopped recognizing the black ink. I cannot print letters anymore, but the color one's seem to still work. If I try to clean ( I did) no luck. If I try nozzle cleaning, it works, but if I try to do the print head alignement, the black part does not appear. Very confused and I welcome any input. Thanks Marc

Posted by Marc Andrew on

  • fiona mills May 10, 2008

    I have exactly the same problem. any new solutions?

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1 Answer

Geraldine Watts

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Hi marc, it sounds like the normal clean has not eliminated the clog you may have in back printhead. I need to know if you refil your own cartridges or not to be specific, but basically you need to remove the black ink cartridge, and clean the printers heads yourself, and right down where cartridge sits wth cotton buds and proper cleaning solution. Wipe the surface of cartridge if it has the printhead attatched (some printers have the printhead on them, some have it on the cartridge. Replace ink, reset black ink level, cancel the alignment for now, go straight to printing. Print a test page and see how it goes.

Posted on Aug 31, 2007

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