Printer gets stuck with a "Printing ..." or "PC Print ..." message on the LCD display
My printer frequently stalls with a "Printing ..." or "PC Print..." message on the LCD and the only things that seems to solve the problem is to cancel all print jobs and reset the printer. The documents I'm printing or excel spreadsheets.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The "Tractor 1 Tear" message is not a error as such, this is an information message showing the printer is set to the front tractor feed (tractor 1) if you press the button directly under "Tear" the printer should move the paper to the tear possition.
If the pritner is not printing I would recomend checking the following;
Ensure the printer is set to "ONLINE" press the button you should see ONLINE TRACTOR 1 TEAR on the display
Ensure the printer is loaded with paper, press the button under "Tear" the printer should move the paper forward if it is loaded into Tractor 1.
If you are not using Tractor 1, ensure you select the paper path you are using within the menu and move the paper selection lever.
Observer the LCD display for any errors that may be seen when print jobs are sent.
Try printing a menu print on the printer this will identify if the printer will print, the menu can be printed in thefollowing way. -Power the printer ON holding down the button, keep the setup button held down whilst the printerinitializes. -When the printer has finished initializing ensure the printer is OFFLINE -Press and release the button to enter the MENU -Press the button under "MENU" on the LCD display -Press the button under "PRINT" on the LCD display
The printer should print a menu settings page, if this prints OK the most likely causes for the problem are;
The computer system is not sending jobs to the printer (check the correct printer is selected on the computer system)
Connectivity problem (check cabling, IP Addresses etc)
If there's a carriage jam. While the printer is turned on, Open the access door of you printer.
If the carriage is stuck at the left side, try moving it manually by hand to the right most part of the window. If it's stuck on the right, try moving it by hand to the left.
If you've already done that. While the printer is turned on, unplug the power cord from the back. Close the access door. And then plug it back in.
Make sure you restart the computer first just to avoid documents getting stuck in the print queue. Try printing again. Usually it does the trick.
You may need to update the Lexmark X502n firmware. Here's an article in the Lexmark website on Firestarter message; Firestarter 4.0C:/VM/KILO/[email protected]; Will not print. Just click on this link: http://bit.ly/9RCTXp. Follow the instructions carefully. Hope this helps.
The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error.
This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
Close the printer, wait 10 to 15 seconds, then look at the LCD display.
If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
Clean the color cartridge contacts.
Reinsert the color cartridge into the carriage and close the blue latch.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
Reinsert the color cartridge.
Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
Clean the black or photo cartridge contacts.
Reinsert the black or photo cartridge.
Close the printer and wait 10 to 15 seconds.
If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
Remove and then reinsert the cartridge indicated in the error message.
If the error is still displayed, clean the contacts.
If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
Remove both cartridges, lower the latches, and close the printer access door.
Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
Turn the printer back on by pressing the On button.
When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
If neither of the steps above fixed the problem, either the cartridge or the printer is faulty
Is there someting stuck in the printer like a pencil or a keychain, something small that would allow paper to pass but also trigger a sensor in the printer as the printer can detect that paper is being passed unevenly.
Question: does it just say that the ink cartridge is stalled or does the cartarige really stall?